I have been trying to finish the repairs on my truck for 3 ****/2 months. I called many times with now call back and was told I would be able to pick up my rim today by Justin and he said he would call me back last night with no call I am at the shops and no one knows anything about the rim. If it is not given to me today I will buy one myself and make them or the insurance pay me bake the total not what they say it's worth
7/9/2016
Cesar R. VERIFIED CUSTOMER
Vehicle Make : GMC
After market part on my 2014 gmc truck it looks like ****
7/1/2016
Johanna M. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did an excellent job. My car looks brand new! Also Enrique made the experience smooth and worry free. Thank you for a great job and excellent experience!
7/1/2016
Beshoff I. VERIFIED CUSTOMER
Vehicle Make : Infiniti
GREAT SERVICE. VERY PROFESSIONAL.
7/1/2016
Kamiul H. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job,thanks
6/25/2016
Dulce F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was excellent!
6/22/2016
Jenny L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good and on time too. Linda are really nice.
6/21/2016
Robert R. VERIFIED CUSTOMER
Vehicle Make : Honda
Mechanics easy to talk with, do a great job. Car looks brand new.
Thanks, Bob
6/11/2016
Fayaz A. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Superb excellent
6/9/2016
John V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Communication from my rep Chris regarding the status of the work being performed was consistently excellent with no surprises. The finished product was as promised. In fact better than promised. I was very happy with the workmanship.
6/5/2016
Lee D. VERIFIED CUSTOMER
Vehicle Make : Porsche
Good service. The representative was knowledgeable, and good in explaining all the complexities of getting through the process. And the repairs were magnificent.
6/4/2016
Raquel A. VERIFIED CUSTOMER
Vehicle Make : Honda
Cristal, was super professional, helpful and polite.
5/20/2016
Sheila R. VERIFIED CUSTOMER
Vehicle Make : Audi
My favorite part of the experience was working with Aimee.. awesome person.
5/18/2016
Paloma B. VERIFIED CUSTOMER
Vehicle Make : Honda
I LOVE how Cyrstal Lewis helped me out from beginning,middle, and end. I didnt know i had rental car insurance and when I found out i wasent going to get my car on time, Cyrstal actually called for me to rent a car since she new I was going out of town. It really looked like she cared
5/12/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was really impressed with the quality, speed, and customer service Pan America employees provided.
4/1/2016
Macario C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jackie Alonso the service advisor did a great job.
4/1/2016
Rita T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ms. Linda Estrada was outstanding in her customer service! I am very pleased with the outcome of the repair to my vehicle.
3/23/2016
Dortys D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job!!!
Wonderful customer service
I recommend this body shop
3/23/2016
Soonman S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Well done. The excellent customer service, especially Linda.
3/22/2016
Doris S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We appreciate the attentive customer service from
Linda Estrada, our Farmers Insurance representative
at your shop. She provided us with up to date emails
and texts, with progress and status reports. She did
her best to answer questions, and keep the repairs
moving along. It took over 30 days - extensive damage
Quality of workmanship looks good so far. We have
not had a chance to fully test things out We are
Still waiting for a broken interior seat part, and the
drivers side head rest, is not locking in place.
We feel the shop does very professional work.
Dr. Doris S