Just have to verify the amount for the Deductible. My insurance company left me a voicemail stating that it’s going to be $800 for the deductible but when I went to go pick up the vehicle on the paperwork it said that it was $1000. I just want to make sure that everything is taken care of I trust this company I think the team is great and Jose did a great job and management to the excellent job making sure everything was done correctly.I appreciate the team and everything that they did to make this happen
4/6/2019
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Thanks!
3/23/2019
Hung P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alyssa Diaz was fantastic and very patient in assisting me. The repair work was also very satisfactory.
3/22/2019
Marilyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience was excellent like it has been in the past! Your team is awesome when it comes to communication!
3/22/2019
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jose Tafoya is the best ..very professional, very polite and stayed on top of all of the repairs while staying in constant communication with me.
3/16/2019
Jose A. VERIFIED CUSTOMER
Vehicle Make : BMW
Dont understand how your shop decides what to do and not the customer, that's sad about your shop, heard rumors how pan american hired unprofessional employees that decides what they want done and not the customer if I would off given you rate between **** and 10 you would be at 2, all because how this business is run.
3/15/2019
Marcus B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service
3/15/2019
William C. VERIFIED CUSTOMER
Vehicle Make : Honda
The best ever collision repair shop in the Bay Area. They leave the competition behind. Thanks a lot Pan American Collision ????????
3/14/2019
Nghia V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was very clear. Process outlined and executed as advertised. Perfect. Considered and addressed all of my concerns. This is my first repair with a leased vehicle, and staff knew what to do and worked with the insurance company to get it done. Thought about my rental pick up and everything. Would use again.
3/14/2019
Carlie B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The level of communication and the manner of communication from Alyssa was exceptional. She got my car back to me in plenty of time to accommodate my family's needs and that is important to me.
3/14/2019
Cory C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jose=Awesome Sauce! Thanks everyone too!
3/9/2019
Trudy V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Keep up the Good work.????????????????
3/8/2019
Alison G. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional and very considerate. Handled very efficiently and with care.
3/5/2019
Larry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alyssa was amazing. I got into an accident on Wednesday. Brought my car in Thursday morning. It was ready Friday afternoon. Alyssa arranged for my rental car and arranged to drop it off Friday evening. I didn’t have to do anything. The customer service was beyond wonderful. Thank you.
3/2/2019
Felipe J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great team. Everything
2/27/2019
**** N. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are very happy with the service for our Prius. Our service advisor is professional and helpful. We are happy with the results. Thanks for helping restoring our car.
2/26/2019
Faustino V. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall amazing experience! Great people and shop to work with!!
2/23/2019
Yulia K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Honestly, amazing customer service!
Everything was very fast, great and fast response, amazing customer service.
2/22/2019
Anastacio P. VERIFIED CUSTOMER
Vehicle Make : Honda
You have good worker, I can’t believe I got my car within 3 days. I’m so happy. Thank you for all.