I was very impressed with the service and how fast the car was fixed. Had no problem getting picked up and returned to M&S. I would use them again.
1/3/2014
Jeffrey E. VERIFIED CUSTOMER
Vehicle Make : Ford
The experience was great. There was good communication and clear expectations set. The quality and timeliness of the work was excellent. It looks just like new. The convenience of the rental was also very easy. The cleaning of the car was also a very pleasant surprise! Thanks so much!
12/28/2013
Ma Cecille. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was delivered way ahead of time. My husband and I are impressed to the polished and overall work that was done on my car. Good job.
12/14/2013
Wen S. VERIFIED CUSTOMER
Vehicle Make : Honda
The auto body repair job is done well and clean. Todd's service is excellent. He keeps informing me the latest status, so I know what to expect. Certainly I'll recommend M S to my friends. Thanks for your good jobs.
12/4/2013
David H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
A job well done. Isreal and everyone there were great
11/27/2013
Harleen B. VERIFIED CUSTOMER
Vehicle Make : Honda
Perfect timing and up to date information.
11/19/2013
Tingyi H. VERIFIED CUSTOMER
Vehicle Make : Acura
Good service and job well done.
11/6/2013
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Honda
My Yelp Review:
I was involved in a minor car accident that left my front and rear bumpers damaged. I was referred to M&S Collision through my agent at Farmer's Insurance. Needless to say, this shop went above and beyond my expectations.
I was first contacted by Israel over the phone who set up an appointment for my car inspection. Very friendly and courteous.
I came in on a Saturday and met Todd, who was very knowledgeable and approachable. With this being my first time filing an insurance claim, Todd was able to walk me through the process and made himself available to address any questions or concerns. He provided a rough estimate and gave me a date to bring my car in. They were fairly busy at the time, so I had to wait a few days for my turn.
I brought my car in on a Monday morning and Todd offered to contact the car rental service to pick me up. The staff at the office were very friendly and hospitable. I knew my car would be in good hands when I left.
I was updated via email and phone while the work was being done, which I appreciated. I picked up my car on Thursday and I was very impressed with the quality of work. They were able to match the paint on the bumper to virtually the original factory parts. They washed the exterior, cleaned the interior (vacuumed floors/floor mats, cleaned/dusted dashboard and instrument panel, cleaned windows), and even cleaned the tires and hubcaps.
At the end of the entire process, it felt like a received a brand new car. Todd and the entire M&S Collision staff turned an unfortunate accident into a great overall experience. Highly recommended.
10/26/2013
Divyen P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great place to get car fixed. So quick, engaging communication and very good staff. I love to see my car shining. Free detailing and car washing you guys are providing is great.
10/24/2013
Paul C. VERIFIED CUSTOMER
Vehicle Make : Honda
We are extremely happy with the way Todd explained what was expected to be done at our car's damages, very respectful and very knowledgeable and we highly recommend M & S Collision with the good job done and good experience we just had.
10/4/2013
Anne F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked how you kept in touch with me so often and worked with my time schedule.
9/20/2013
Lydia H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was satisfied with the service received, excellent customer service.
9/2/2013
Patrick W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Consistenlt aim to make my repair experience the best it possibly can be.
8/29/2013
Andrew T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good communications and service from
Israel Briseno. The whole repair service went very well. I am very please with the Team.
Good Job and Thank you.
8/28/2013
Jose T. VERIFIED CUSTOMER
Vehicle Make : BMW
You have a great team over that at M&S Collision in Milpitas. I appreciate you guys taking the time to put my car back together, it looks just how it did when I first purchased it. Todd was also great! He helped me out big time and was very easy to work with.
8/23/2013
Yu G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
GOOD JOB
8/23/2013
Avoy N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Israel helped me in understanding the process and what all parts will be installed. He is very experienced and detail and precise in his updates. He has done a very good job in getting me the vehicle repaired in time and have been very accommodative to my busy schedule. I will recommend all my friends to go to M&S collision and specially work with Israel.
8/17/2013
Miguel L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Israel was really friendly , knew everything and everything went really **** and I got my car back as promised!
Thank you for all your help
8/3/2013
Janet L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
To whom it may concern: Thank you very much re # one of your staff ( Todd Jackson ) did a very good job also he is a very nice person . 100%satisfied . Thank you. Andrew Lee