Tim was extremely helpful from start to finish. He explained every step and detail with me in a helpful and informative manner. I made me feel like a valued customer. Tim has the best customer service. He always retuned calls in a timely manner.
I would definitely come back to and recommend M&S Collision in Milpitas because of Tim.
10/14/2016
Christine J. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick service
10/2/2016
Luan N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast turner around, detail and very smooth process. Thank you.
9/29/2016
Satyajit S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tim did an excellent job of keeping me informed on the progress of the repairs.
9/28/2016
David N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I appreciate the email updates.
9/26/2016
James L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the fast work, and promptness of service calls. Everything was clarified for me very well.
9/20/2016
Rex H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent quality and service!
9/16/2016
Suryaphaniraja K. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did excellent job thanks
9/3/2016
Sheng L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Great service!
9/3/2016
Xiao Jian. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mr. Chen helped us all the way till the end. He is very professional and his service is great. Mr. Chen spent time explaining to us what the problem he inspected to be and also explained how they are going to fix it. Everything was done asap and saved us lots of trouble.
8/25/2016
Michael R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and professional service. Updates were given on a regular basis.
Well done!
8/23/2016
Kevin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient service. Would recommend your company to our friends.
8/21/2016
Alla C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the great job done for my car, and for your attention to customers' needs and concerns. I received the best service ever and all the time you took care of my car, I was feeling a valued customer. Thank you once again! You are the best!
8/19/2016
Hoai N. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service and work done on the car! Thank you for cleaning the inside of the car as well!
8/6/2016
Bum Ha. VERIFIED CUSTOMER
Vehicle Make : Acura
Tim took well care of my car including few specific things as below
****. be ahead of schedule. asked for completion by Thursday but it was done basically Tuesday afternoon
2. rear tires were to be replaced but the tires on the car was discontinued by tire manufacturer. Tim clearly explained me with all details including recommendation. Tim told me that he had to spend much time to talk with tire company as well as Farmers insurance
Thanks for your great service! Certainly I had pleasant experience with M&S in Milpitas you have a good team there
7/28/2016
Paul G. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a great job!! Car looks good/feels good!!Thank you!!
7/22/2016
Nick P. VERIFIED CUSTOMER
Vehicle Make : Toyota
M&S made quick work of the repair, was very proactive with setting up a rental car and with working with the insurance company. The work itself was top notch and Tim Chen explained exactly what was done in detail, including the progressive blending of paint to avoid any mismatch with the aged paint on the rest of our 12-year old car.
7/10/2016
Balaji V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had my rear right door opened when I backed off from my garage. The door was bent, the hinge was tilted and though I managed to close the door, it is very difficult to open and close. The door had to be pushed down while closing for it to close properly. With this problem, I searched a lot for quote from vaiour farmers suggested shops and got the best one here in M&S. I initially thought a replacement would be needed, but at the end when the repair was done, I was astonished now only how seamless the work was, but also how new the rear door looked compared to my other doors. Thanks for finishing it in time and in perfect condition.
7/5/2016
Neil Roye. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tim was very friendly and positive from start to finish. Plus my car was ready ahead of schedule.