Excellent customer service . Steve is truly an asset!
2/9/2019
Sandra R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Denise was great. I was told by the salesman it would take 2 days and it took 7 days. Otherwise all is good. No need to contact me.
2/6/2019
Elvira S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome job diagnosing the damage, receiving my car, estimating completion time, and returning my vehicle.
2/5/2019
Gene T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The overall service and work performed on my truck were great. Customer service, professionalism, and friendliness were top notch. The “estimates” for when work was to be completed, were wildly underestimated. I’d rather someone say it “could be 2-6 weeks”, than try and give me hope it’ll be done “next Friday” 3 weeks in a row. Also, at a dodge owned business, your associates should know a Ram is a pickup truck, and there’s no such thing as a GMC Dodge. Hopefully my vehicles are never involved in another accident, if they are, I’ll come back to you guys, with hopes I work with another individual on your staff.
2/5/2019
Dwight T. VERIFIED CUSTOMER
Vehicle Make : Ford
Maintained constant communication and did a great job!
1/31/2019
Jeffrey H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very great customer service
1/29/2019
Juan C. VERIFIED CUSTOMER
Vehicle Make : GMC
Very happy
1/22/2019
Scottijo D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated the updates. I was informed through the entire process. All of the staff was friendly. Best of all my jeep looked great, inside and out! Thank you!
1/22/2019
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very pleasant and professional
1/10/2019
Adriana F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great customer service my Jeep looked great and Steven was very helpfull it’s my second experience and Steven is always willing to help. Thank you Steven and your team GREAT JOB!!!
1/9/2019
Janice H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m pleased
12/21/2018
Scott B. VERIFIED CUSTOMER
Vehicle Make : Dodge
They do excellent work!
12/15/2018
Deah H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Tory kept me up-to-date with everything that was going on he has done a very fine job with all of my vehicles that have been in in-and-out of his shop nice job team! I cannot forget the office Staff they are wonderful as well
11/27/2018
Theodore C. VERIFIED CUSTOMER
Vehicle Make : Dodge
This experience was great the personal touch was amazing. Thank you but I hope we don't have to visit you again.
11/18/2018
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Dodge
All repairs were done to our satisfaction. Great customer service Vanessa was excellent!
11/17/2018
Theresa P. VERIFIED CUSTOMER
Vehicle Make : Jeep
My experience with Chapman’s service, staff and quality of repair was exellent in every way. There were some issues with the rental car company and Tory at the Collision Center and my Sales Representative Ron went to bat for me and achieved an overall good result. Thank you so much! I love my Cherokee Overland!!!
11/17/2018
Deah H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Awesome job..
11/2/2018
Leticia B. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy, with your job, I will recommend you with my friends
10/26/2018
Denise L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything great
10/20/2018
Gloria A. VERIFIED CUSTOMER
Vehicle Make : Dodge
BJ was very helpful, taking the time to explained thoroughly all the work necessary for my vehicle. Keeping me informed of the progress and estimated time for my car to be finished, all the staff at the collision office were very helpful and friendly. I own a Jeep and the Dodge Challenger they repaired. That’s why I will Always be a happy Chrysler, Dodge,Jeep customer. Big thanks!