The car was done nicely. It took longer than expected. Thank you for supplying the rental car the entire time. That really helped!
9/22/2024
Sheri V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Steve Colon was amazing! Even after the repairs were finished, he continued to help me with questions I had; and repaired a tire that had nothing to do with the accident.
9/21/2024
Jason G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Dash is still not fixed as promised from Chapman leaving it out in the sun and destroying my leather. Attempted to fix it and then didn’t fix the driver side. Jeep emblem not returned on vehicle in the back. The cover for my wiper blade still not replaced as requested when originally fixed. No one calls back and I want my truck in the same condition it was brought to you in. Not destroyed and things falling off because you took no care to protect my vehicle from the sun, a vehicle that sits in a cooled garage daily. Ridiculous that you can’t fix things on the first time.
8/27/2024
Edwin S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You guys either didn't put the door seal back on or put it on wrong. Now whenever I'm driving I can hear a bunch of air coming in through in between the fender and door. Will definitely not use you guys again
8/22/2024
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Ford
You kept me updated everyday till it was completed and had it finished a day earlier than expected. Fantastic repair work
8/3/2024
Kermit B. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs on my automobile was satisfactory.
7/2/2024
Pamela T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Steven Colon was great. He kept me informed and had great follow thru skills. Very pleased with Chapman Collision.
6/21/2024
Michael A. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle is kept in a climate controlled garage. I asked if accommodations could be made to keep my vehicle inside for the duration of its stay at the collision center. I was told that could be done. This request was not honored and as a result there was permanent paint damage and the dash warped.
5/23/2024
Vanessa P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes everything was great and faster than I expected
5/4/2024
Maria Alejandra. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mi camioneta habría la puerta trasera con el control cuando fui a recoger me dijeron que eso no era parte del arreglo la persona que me atendió fue muy grosera desde el primer día que dejé lla camioneta cuando le dije no hablo inglés totalmente me ignoró y me dijo deja las llaves en recepción estoy muy arrepentida de aver dejado mi camioneta con ustedes eso es una falta muy grande y yo tonta aún así dejé mi camioneta en el momento que ella fue tan grosera hubiera tomado mi carro eh ir a otro lugar hubiera sido lo mejor cuando fui por mi camioneta ella me la entregó y dijo que eso no era para reparación yo no pedí el accidente y mi camioneta no la dejaron como era antes cosa que NO les importó yo le comete a la secretaria que fue quien me recibió todo le dije que antes de llevarles la camioneta pasé a mi casa a bajar el mandado y la camioneta ya no se pudo abrir y bajé todo por las puertas de los lados le dije que la camioneta se jalaba después del choque y aún lo hace como si me fueran empujando se detiene y de eso ni me dijo nada que ella solo le dijeron cambia lo golpeado pero mi camioneta no está bien ????????
4/26/2024
Meoncle C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
It was the worst experience I’ve ever had with a car! I brought my car in fully drivable just with body damage and you guys completely tore it apart and took forever to say anything and then told me to come pick it up!!! My lawyer is now going to handle this case. You guys are horrible and I will be letting everyone know that
4/11/2024
Corey J. VERIFIED CUSTOMER
Vehicle Make : Dodge
From beginning to end, my experience with the Chapman Collision Center was absolutely wonderful. The staff members I came in contact with were very professional and greeted me with a smile. I was provided answers to all of my questions and was kept well informed of the progress every step of the way. Mamy thanks to all!
4/9/2024
Angelica B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car smells bad and it doesn't turn on good .
4/7/2024
Janeen M. VERIFIED CUSTOMER
Vehicle Make : Dodge
My car is not fixed to my satisfaction
3/28/2024
Teresa F. VERIFIED CUSTOMER
Vehicle Make : Kia
Attempted theft is never good
2/24/2024
Anna P. VERIFIED CUSTOMER
Vehicle Make : Kia
Steven colon is the best. He did a fantastic job on my car. It looks brand new. I recommend Chapman collision to everyone. Ask for Steven colon.