The car repair was great. My problem was with customer relations. I left several messages that were not returned and when I did reach someone, the promised return call was not made. The reason given was “ we were slammed with work”. That shows a lack of management. As a customer I just want to be given realistic dates and times of completion, and reliable estimates.
Alan J
2/6/2018
Pamela N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you David,Diana and the crew that worked on my car.you Rock!!!
2/2/2018
Kim B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and great value.
1/30/2018
Derek P. VERIFIED CUSTOMER
Vehicle Make : Acura
The work is solid, price honored. Timing was a problem but overall the least of ones worries when having cosmetic work done to their cars.
1/25/2018
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very helpful with up to date texts
1/20/2018
Elena P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was amazed on the body work of my car, not a single scratch. I also wasn’t expecting my car to be cleaned inside and out. Thank you. However, I was not too happy with a comment that the office lady made as she told me that the car wasn’t ready and she wasn’t going to bother telling me what part was still being worked on since I wouldn’t even know. I didn’t find that funny at all. It made me feel like you guys take advantage of women since “they don’t know about cars.” Other than that I’m pleased with the work on my car.
1/12/2018
Shelby W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work
1/7/2018
Blesilda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your professional service and timely jomplrting the work. You are awesome.
1/4/2018
Neal A. VERIFIED CUSTOMER
Vehicle Make : Honda
Always a pleasure working with you good folks. Reasonable rates and great service. Thanks and Happy NewYear!
12/28/2017
Peter C. VERIFIED CUSTOMER
Vehicle Make : BMW
N/A
12/22/2017
Savannah M. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys are fast and efficient. Thank you.
12/22/2017
Joseph F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly, thorough, connected and communicative.
A+!
12/17/2017
Chow J. VERIFIED CUSTOMER
Vehicle Make : Acura
Kevin is very professional and nice!!! Good quality and complete the work on time.
12/17/2017
Coleman B. VERIFIED CUSTOMER
Vehicle Make : Subaru
My tires were installed backwards, and weren't inflated. Please call me at ****-****-xxxx.
Coleman
12/14/2017
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work, truck came out looking fantastic. B pillar was fixed well.
12/10/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very happy with the excellent job for my car
Thank you very much
12/10/2017
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate your hard work and dedication to your craftsmanship. I appreciate your customer service satisfaction and teamwork at Alameda Auto Body.
12/8/2017
David A. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job guys much appreciated !!!
12/6/2017
Nancy G. VERIFIED CUSTOMER
Vehicle Make : BMW
The work was done well, but I didn’t notice til tonight that there are marks all around the trunk lid where the light was changed. Will return to the shop as soon as possible and show Dave to see what can be done about this. Thank you.