Excellent job - my car looks great, runs like new, and I couldn't be happier with it!
4/20/2022
Tyler O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The vehicle was said to be ready two times and both times the vehicle was not in an acceptable state. The first time, 3 wheels were still damaged, the front and rear bumper paint did not match the quarter panels and the right front/rear lower control arms were damaged and not repaired. The 2nd time, the were blemishes in the clear coat due to incomplete polishing (it was fixed on site), there were still open holes in the door sill that were identified in the previous visit, and worst of all the wheel alignment was unacceptable causing the vehicle to pull to the right under hard acceleration and feel generally unstable going over undulations in the road. I had to pay for a proper shop to do the alignment which corrected the issue. At minimum I would request that CarStar cover the cost of the additional work I had to pay for.
4/20/2022
Steve L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great work, professional communication, and excellent service from beginning to end. It’s not generally fun getting your car repaired, but CarStar makes it painless!
3/17/2022
Brian J. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the second time I used capstan and they do not disappoint. Fast friendly service. The paint matches perfectly. Completely satisfied.
3/4/2022
Gordon B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Satisfaction for 2 repairs always good results
2/25/2022
Steve H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great company and staff
2/24/2022
Rex R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All good on my end saw no problem with anything
1/26/2022
Susan D. VERIFIED CUSTOMER
Vehicle Make : Honda
Sad that my car was totaled through no fault of my own. But CarStar did retrieve my 6 cds our of player. Much appreciation for that! Friendly lady at the front desk.
1/14/2022
David L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
The car was not cleaned to our satisfaction. Overspray on glass and other defects
1/2/2022
Dominique N. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was super friendly and thorough. From start to finish my car was fixed in less than a week. They even kept my car for a few more days since I was in the hospital with covid. Definitely would get my car fixed there again if I need to.
12/28/2021
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Other than the Jeep Overland badge that supposed to be on the lift gate being in my cup holder, all work was completed and no problems and the work looks good. Thank you for finishing a week earlier than the estimate said.
12/22/2021
Shawn F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and communication. You made it easy to get it taken care of. Thank you!
12/8/2021
Apryl C. VERIFIED CUSTOMER
Vehicle Make : Honda
I needed to have my car washed before bringing it for hail damage repair. when I received it back, the outside and floor mats were dirty. I think it would be better quality service if the cars are cleaned.
12/6/2021
Stephen A. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks good as new and everyone was nice thanks
12/2/2021
Royce H. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job!!
11/10/2021
Mason W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job
10/16/2021
Sharyl Kay. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car was dirty on the inside and it took 2 weeks longer than anticipated to get it back.
10/13/2021
Irene J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done nice staff to work with
10/13/2021
Fred S. VERIFIED CUSTOMER
Vehicle Make : Nissan
You have served us before and would not go anywhere else
10/1/2021
Donald W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repairs not completed in a timely fashion. Vehicle had to be worked on when we arrived to pick it up. Final bill more than double estimate. Not properly cleaned. Very dissatisfied.