Very happy with the repair work and how quickly it was done.
7/30/2015
David N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks great and Nadine was so nice and helpful. She even gave me a Starbucks gift card. Unfortunately my driver side front tire came away with a huge nail in it. I felt it as soon as I started the car. I figured it was a rock and proceeded to work. Coworker thinks it's a fastener because it's in a washer. Could this have happened inside the shop?
7/25/2015
Jihoon O. VERIFIED CUSTOMER
Vehicle Make : Jeep
The result of repairing the damaged parts is perfect and I'm really satisfied and the staff in the office is super kind and very professional.
7/25/2015
Roy Z. VERIFIED CUSTOMER
Vehicle Make : Honda
After picking up my car, I have discovered that the window on the right rear passenger door does not raise at the same speed as the other windows. This window is on the door where work was done.
The car looks great but there is an issue with this window that I would like to have your folks look at and correct.
Thanks.
7/22/2015
Annamarie C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Wonderful service on every level. Completly professional & friendly staff. I am so pleased with the work that was done on both bumpers of my Hyundai. The paint matched perfectly and the car looks like new! I am above satisfied!
7/20/2015
Ronald V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service. Nadine keep us full informed.
7/19/2015
Ward N. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job. They returned my vehicle washed and cleaned. They also gave me a Starbucks card. Thank you. Very good job on my repair overall. Thanks again.
7/16/2015
Vanessa V. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was great, and I got my car back earlier than expected!
7/15/2015
James T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated the updates on the progress of the car's repairs. The car was ready when promised.
7/13/2015
Philip D. VERIFIED CUSTOMER
Vehicle Make : GMC
Outstanding service with a over deliver result! My truck looks fantastic! Nadine and the staff really know what they are doing. Thanks to USAA for providing such a great resource for correcting my misfortune.
Thank you Auto body excellence!
7/9/2015
Christopher E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks great, excellent communication along the whole process, friendly and helpful customer service. Fair cost.
7/8/2015
John P. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff were friendly and explained everything in detail. They Updated me regularly on the status. The car looked great when the repairs were complete.
7/8/2015
William B. VERIFIED CUSTOMER
Vehicle Make : Dodge
As with all my previous experiences with Auto Body Excellence over the span of several years, I am completely satisfied with overall quality of the outstanding repair to my truck - it looks factory new! The professionalism of Nasine Gray and one of her assistants is to be emulated by any business! They are the BEST! Coordinating with my insurance company made the evolution painless. Unfortunately I didn't get a chance to meet the crew that actually did the repairs but I salute them as being tops on their field!! To say that the staff is amazing is an understatement! Thanks very much????
7/7/2015
Paul B. VERIFIED CUSTOMER
Vehicle Make : Ford
EXCELLENT SERVICE AND CUSTOMER RELATIONS KEEPING ME INFORMED EVERY STEP OF THE WAY.
7/3/2015
Robert S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work was performed in a timely manner as promised.
7/2/2015
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I think auto Body Excellence did a great job on the repair of my car and, for the most part, I appreciated your customer service, as well. My only concern is the time it took due to a part that was not sent as advertised. Apparently your company thought the part was part of a package, but it was not and had to then be ordered separately. I had to rent a car for longer than expected, which was very costly to me. I had told Nadine that I was paying for the rental out-of-pocket. No one seemed to care that I had to pay extra for time spent due to either advertising inaccuracy or the incorrect ordering of the part.
6/12/2015
Julia P. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice
6/12/2015
Kyle M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Work done was excellent quality. Periodic updates were greatly appreciated. Office staff was friendly and informative. Nadine was great!
6/11/2015
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kept me abreast of all work being done on car and kept me posted each day when the estimated completion time was.
6/11/2015
Jeannie F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Nadine was very transparent during the whole process and I really appreciate her customer care service.