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Real Reviews from VERIFIED CUSTOMERS
Susana H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
11/3/2015
Kathryn G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very happy with the service I received from Nadine Gray. She kept me well informed and was always available to answer my questions.
11/3/2015
Brian A. VERIFIED CUSTOMER
Vehicle Make : Honda
Trunk emblem put in the wrong place, a piece of trim that goes along the top of the drivers side doors got broken and their screws missing,screws are missing for my interiror door panel so when I pull the door shut the panel feel loose and sloppy, minor scrapes and scratches to areas that were not being repaired, the paint around my driver side interior panel is all scratched up as if someone used the incorrect tool to pry on it, clear coat overspray on my brand new stainless steel muffler, I had to take the time to tuck my windshield weather striping back into place, and some major scuffing on the interior driver side plastic paneling. My car was scheduled for pick up on 10/30/15 but I was called two pick it up two days prior, I should have not being rushed like this because my car obviously was not ready for pick up. USSA ashured me that this was a five star facility but for some reason Im the one that gets stuck with a Tijuana paint job Sincerely Brian A
10/31/2015
Robert R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good updates. Timely updates. Nice receptionist. Troy and Nadine were great. Thank you
10/24/2015
Paul B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was courteous, professional and made me feel like my business mattered! Additionally, my repairs were completed ahead of schedule! My Yelp reviews will reflect these comments! Thank you Auto Body Excellence!
10/23/2015
Javier S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Overall the job was done very well and I got what I wanted which was for the car to look like new since it was hit when it was only a week old. Feedback would be to just contact me in a timely manner. I was told I would get a call the next day on an update but I had to call myself to ask for the update. Overall though I am satisfied
10/21/2015
Roxanne D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service by all. Corbin was outstanding to work with and he provided updates thru email,text and thru voicemail. I couldn't have asked for someone more professional to deal with. My vehicle looks brand new. Thank you!!!
10/19/2015
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nadine was very helpful and on top of things, including giving me problem-solving advice in dealing with the insurance carrier. Thanks again!
10/19/2015
Arlene H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent Customer Service Excellent Work on my car Made my experience less stressful Thank you!
10/17/2015
Heather R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super friendly people. Great communication.
10/14/2015
Brian W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff at the front is extremely friendly from the receptionist to the people who handle the paperwork and inspections. Each and every person provides exceptional customer service and friendly smiles. They are all very knowledgeable about their jobs and handle the files and process very efficiently and professionally. Please thank them for their warm welcomes and good service. I wish all businesses I deal with were this good.
10/10/2015
William H. VERIFIED CUSTOMER
Vehicle Make : BMW
Will be calling you in the morning. Our headlights don't work. Everything else seems fine but working headlights are important!!!
10/9/2015
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Buick
My car looks like it's new! Always a great job.
10/5/2015
Colin P. VERIFIED CUSTOMER
Vehicle Make : Kia
Nadine did a great job giving us daily status updates about our cars repair work.
9/24/2015
Janice S. VERIFIED CUSTOMER
Vehicle Make : Toyota
E-mail updates are great!!!!
9/19/2015
Juan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
From start to finish you guys did a great job !!!!! It was just a fender bender but my car back in perfect condition I hope never to need you guys again but if so I'll be looking forward to a job well done thank you all
9/12/2015
Chase P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nadine and the crew were great! Thank you!
8/21/2015
Victor L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was exactly as promised.
8/11/2015
David P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nadine was more than just a pretty face. The car was more than clean when I picked it up.
8/7/2015
Wilfrido C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was done on time and done very well. Also, the office staff were really very helpful!
8/6/2015