Fast and friendly service. Kept me informed throughout the process.
12/22/2014
Dennie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication about progress for repairs was exceptional. Good job on the repairs.
12/12/2014
John N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Truck looks perfect.
12/10/2014
John E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Amazing job!!! Looks so good.
12/9/2014
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Mazda
While I understand that the delays were not entirely BVCC's fault, two full weeks seems a little excessive. More importantly, though, I was frustrated by the lack of communication. I had to actively seek updates and I didn't even get a call back!
11/26/2014
Israel T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job
Thanks
11/23/2014
Kerri C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs were overall good, minus a couple of small knicks that remain in the paint. Also, some sort of cleaning took was left in my van. There are a few greasy/dirty marks, like handprints, on my leather upholstery. They absolutely weren't there when I left it for repair. And the clock was set to the wrong time.
9/9/2014
Laura B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you!
8/29/2014
Omar G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job, excellent customer service. Wouldn't have picked anyone else for the job!
7/9/2014
Erian B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Highly professional manager and employees
6/21/2014
Kristopher B. VERIFIED CUSTOMER
Vehicle Make : Honda
there are some pretty big flaws in the paint and on the corner of the fascia and the paint on the trunk that the dealership will point out. Considering it is a leased vehicle Jeff will go through it and let you know what needs to be fixed yet. retainers were missing out of the trunk liner we found them by the spare and put them in ourselves but the paintwork we can't fix maybe you can with a little touch up also concerned there is a chip in the tail light not sure if the dealership will say anything about that maybe could have / should have been caught by Allstate
6/7/2014
Dean M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The whole experience was easy and very pleasant. The text updates were wonderful. Gilbert was the most thorough and helpful person I've ever dealt with at a body shop. And my car was finished a week early. Thanks so much for a great experience!
5/10/2014
Jewel S. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did a awesome job they even washed my truck
4/26/2014
Sonia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great experience! Work was done with quality and speed. Friendly service and easy explanations were appreciated.
4/12/2014
James K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work.
4/8/2014
Devesh A. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent
3/22/2014
Valden R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The vehicle looks great.
3/15/2014
Kyle K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job done. Keep you updated on vehicle progress.
2/21/2014
Ron C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only thing that I wasn't satisfied with was that my emergency brake was broken when I picked up my car, so I couldn't take my car when I thought I would be able to and had to extend my car rental date another day. I was however satisfied with the customer service and updates that I received periodically throughout the repair process. Thank you for your time!