I had to wait about an hour for my appraisal to be done after making an appointment. Rep got done helping a customer then went to the bathroom and told me he would be right with me. Then while waiting a woman came in and the rep helped her get tires off her truck instead of helping me as promised and scheduled.
I was told my car would be ready at 5 pm and had to wait until about 6 pm. The inside smelled like smoke. The hood, grill and fender/marker are off alignment. Also, there is primer over spray on the door. I told the Rep and he just adjusted the hood bump stop and offered to order me a new side marker and her would call in about a month to have the car detailed and the marker installed and I have not received any follow up call.
12/8/2014
Amy J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Daryl was outstanding as I'm sure the team behind the scenes were too. My car looks great. Thanks !
12/4/2014
Greer L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything went smoothly and the turn around was speedy. I also look forward to using the 2 complimentary details for my car over the next year.
6/6/2014
Janet T. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks great! Thank you!!!
2/5/2014
Stephen V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Absolutely impressed with the quality of work on my vehicle. And the professionalism of the staff. Wonderful job team! Thanks for all of the status emails!
1/3/2014
Don R. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the lady in the office to the person who looked at my car to the people stayed in touch about the progress: everyone at International Auto Crafters was very friendly and professional!
12/13/2013
Leslie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff is very friendly. Francisco is so helpful and I was very pleased with my overall experience
12/6/2013
Geraldine D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job looks great very pleased .
10/19/2013
Bobby H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the timely repairs and great service
6/1/2013
Marion B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job; helpful and courteous staff.
5/10/2013
James L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job my Camero looks better than it did before.
4/13/2013
Julius K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Employees of the International Auto Crafter were courteous and very professional. I'd recommend the shop to others who may need auto body work done.
1/1/2013
Matthew F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Leslie Dittman is an awesome adjuster. She got my car fixed right, explained everything I needed to know about my repairs and post care instructions, and the best of all, my car was ready 3 days early. Oh and I didn't even have to worry about returning the rental car or calling Hertz to come get their car, Susan said she would call Hertz to come and pick it up, so Kudos to Susan for taking care of that for me as well, saved me an hour off of my day. Thank you to Leslie and the team of all who did the repairs on my car all for your great service and professionalism. One happy customer!
Matt Fox