The best experience I've ever dealt with at a repair shop. Darrly was amazing and would definitely bring my car back. Thanks again
3/9/2017
Leslie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Could not be happier with International!
3/7/2017
Justin W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Daryl was so helpful and understanding through the process. She kept me updated at all times, the quality of work is top notch and I feel like I'm driving a brand new car again!
3/1/2017
Bryant S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service the entire time. Nicole was on point with following up frequently and giving me updates. Great job to the guys who put the car back together, my carlooks great! Very professional from start to finish. . I will be recommending to friends. Oh yeah thanks Matt for delivering and making the swap of my car and the rental car so smooth.
3/1/2017
Jodi K. VERIFIED CUSTOMER
Vehicle Make : BMW
I am very happy with the work done on my car. Daryl was very helpful and took care of things beyond what I expected. Hopefully I won't need to go back but I will definitely recommend and Yelp.
2/24/2017
Shelia W. VERIFIED CUSTOMER
Vehicle Make : Kia
A job well done. I was totally satisfied with the level of care and service I received. However, I was confused with the text messages and live calls I received as they said two different things. Example; I received a text message about 9 am that said my car was on schedule to be completed next Friday (in 7 days), about two hours later I received a phone call advising me my car was ready for pick up. I was confused, and thought maybe I received a call on error. If the text messages are automated and not accurate skip them to avoid confusion.
2/23/2017
Gergina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job to the whole team there!
2/23/2017
Maria O. VERIFIED CUSTOMER
Vehicle Make : Nissan
The most important thing to me was the amount of communication that I had with Nicole Castillo and how understanding and helpful she was for my situation. She really went the extra mile to help me understand every step of the process to making sure my car would be fine and getting general updates. All in all, I really felt like she cared about helping me and making sure my experience with the body shop was as easy as possible. Also, I was extremely happy to see how fast my car was repaired and the quality of the repair. It seems as if my car was never hit in the first place. I would definitely come here again for any problem with my car. Thank you International Autocrafters and thank you Nicole!
2/22/2017
Steve W. VERIFIED CUSTOMER
Vehicle Make : Ford
Darylol was great!
2/18/2017
Patricia O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with what they did with my two vehicles very good work from the secondary to the adjuster were very polite gave me all the information I needed and more I didn't have to be calling to see what was happening with my cars so yes I am very satisfied you guys and yes I will use you again if it's needed and recommend you of course so I give your service a 10 plus thank you Patricia O
2/17/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and very personable. Thank You
2/15/2017
Anne B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nicole was amazingly efficient, thorough and kind throughout the entire process. I will never go anywhere else. She refreshed my opinion of the decline in customer service. Thank you for a trouble free and very satisfactory start to finish experience.
2/11/2017
Paul H. VERIFIED CUSTOMER
Vehicle Make : Ford
very professional service would recomend your company
to other customers thanks to Daryl good job
2/10/2017
Heather P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff are awesome and patient. Customer service is priority at the Lake Elsinore store. Thanks for being so helpful and friendly Susan, Nicole, and Daryel.
2/10/2017
Timothy B. VERIFIED CUSTOMER
Vehicle Make : GMC
From what I've seen so far it looks like it's real good
2/10/2017
Raul R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for your service I'm happy
2/9/2017
Kristy W. VERIFIED CUSTOMER
Vehicle Make : BMW
Miss Daryl was wonderful, very knowledgeable and customer friendly. She and Miss Susan made things very easy and the repairs were completed in a timely manner. The work that was done on my BMW was exceptional and I was very happy!!! I will definitely be referring your company to anyone I know that are needing autonomy repairs!!!! Thank you all again
Kristy W
2/1/2017
Ben D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
1/19/2017
Laurie S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Daryl really goes above and beyond to help make the insurance claim process easy and kept us updated with the progress of the repairs.