Brock was a great communicator, he let me know when My insurance company was slowing the process down, and trying to use aftermarket parts. Roger was helpful trying to find me parts afterwards. Just a great body shop. Have it in your mind because when an accident happend, it is best to have it taken there immediately.
8/27/2018
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Honda
Upon picking up my car, I discovered that the representatives from Altra Collision Center not only failed to clean out the large amount of broken glass that had fallen into my car (following the back windshield being vandalised, shattered, and then replaced), but that there was now broken glass inside the roof of my car (which I can hear sliding around while I drive), and large pieces seemingly hidden underneath items in the back of my car. In addition, the representatives “cleaned” out the inside of my car, which apparently entailed tearing off stickers I had placed on some of the dashboard buttons, and stole a rubber duck that I had had in my car and didn’t realise actually had value (upon searching for a replacement duck online, it’s apparently vintage and sells for around $200). Overall, the only thing that was done correctly was that there is now a functional windshield on the back of my car, and that the outside is now washed, as it was rather dirty before. For the price, I can’t believe the mistreatment of my car, and the missplacment of my trust. I will not be coming back.
8/25/2018
Rosalie R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car looks great
8/18/2018
Marv G. VERIFIED CUSTOMER
Vehicle Make : Nissan
What a team at Altra! Exceeded our expectations. On target with estimates, Done before promise date. Everyone we dealt with showed us that they truly care about the quality & services they provide. Excellent Excellent workmanship. They don’t deserve 5 stars, they deserve 10!
Thank you, Roger, Brock and crew
8/16/2018
Yorman W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very helpful and easy to work with
8/7/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair job! Brock kept us informed of the project through completion. Well done.
8/2/2018
Kristine V. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job. Very satisfied.
8/1/2018
Betty H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job fixing my vehicle, the employees were friendly and very interactive with us. II would recommend them to my family and friends.
7/21/2018
Ibanda J. VERIFIED CUSTOMER
Vehicle Make : GMC
I very happy, love the communication I get this text to check status. And it was quick service. Thank you so much.
7/21/2018
Ira M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would have liked them to detail the car from the inside. To many footprints and handprints.
7/20/2018
Fred H. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was perfect. Could not ask for a better job anywhere.
7/17/2018
Larry W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding work and customer service is five stars! Vehicle was better than new! Thank you Altra!
7/12/2018
Galen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks ..... excellent work and appreciate
the communication with USAA.
7/10/2018
Johnny D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every person I met was professional, helpful and kind. Communication was above and beyond expectations. The work was exceptional. My truck was returned clean..... very clean. Well done gentlemen.
7/3/2018
John N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done as usual
6/30/2018
Brian A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Non factory parts do not fit well (one side of bumper pushed in by ****/4 inch)
6/29/2018
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very easy process..work was done well and on time. Staff exceptional
6/23/2018
Suzanne W. VERIFIED CUSTOMER
Vehicle Make : Scion
Friendly and easy from beginning to end—couldn’t be better.
6/22/2018
Steve R. VERIFIED CUSTOMER
Vehicle Make : Dodge
the quality of the repair and the caliber of technicians who perform them are second-to-none. customer satisfaction and timeliness of repairs is clearly a priority. everyone involved with the process is an intrical part of the success this facility has. the satisfaction of the job being done correctly means the customer has one less concern to worry about. A+ to everyone at Altra Collision...!!!!