What a simple, pleasant, all-encompassong experience. The team at Rick's is top notch and I will recommend you to everyine, even my out of state family an friends!
4/4/2016
David L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I experienced a rare delight considering the possible aggravations associated with having one's dented car fixed. The folks at Rick's were super customer friendly, very courteous, professional, and competent. The damaged area is as it was when new and the car now sparkels.
I stopped by to get an estimate and Al took it from there. He and the staff completely and totally handled even detail-corridniated the rental car, interfaced with the insurance company and kept me informed by email with photos of the progress, Just a super experience all around. Knowing what your in business for and taking care of your customer works for me considering the alternatives.
Thanks much for enjoyable experience.
Sincerely,
David
4/1/2016
Amanda G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair work and customer service.
3/28/2016
Christina C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic service, Super friendly staff, quality work
3/26/2016
William K. VERIFIED CUSTOMER
Vehicle Make : Honda
I couldn't have asked for a better experience between professionalism, thoroughness, timeliness and high quality work. Thank you.
3/25/2016
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for a job well done! It doesn't even look like I damaged my car!
I also love that you send out emails and pictures to let me know of the progress and the process. It's very helpful.
One last thing, thank you for getting my car back to me before the finish date. That was great!
3/23/2016
Kerrie L. VERIFIED CUSTOMER
Vehicle Make : BMW
My mechanic recommended Ricks Auto Body, he said they do a better job than the manufacturer. He was completely right! My car looks awesome,and they kept me updated along the process. They knew this was an unexpected expense for me and completed the job within my budget. I could not ask for better service.
3/22/2016
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is a small but very noticeable scratch on the passenger side door. When my husband brought my vehicle for a consultation regarding the damage on the driver side door before electing to have the autobody work completed, he pointed this out and asked to have this addressed as well. We picked the vehicle up today and the scratch on the passenger door is still there after agreeing to not sparing any expense to have the car repaired right.
3/22/2016
Maria S. VERIFIED CUSTOMER
Vehicle Make : Honda
Services was great!!!
3/21/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Longtime customer - always satisfied with the work, the staff and the extra effort when I mess up. REALLY appreciate the extra effort!
Thanks!
Jack
3/18/2016
William A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It did take a little longer than I thought but the loaner was very good it ran beautifully thank you very much . Job perfectly done. Thanks for keeping me updated with those emails thank you again!
3/17/2016
Doreen C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesume service and work!!!
3/12/2016
Paula . VERIFIED CUSTOMER
Vehicle Make : BMW
Daily update with photos a great idea. Jennifer and Al were very accommodating. Best of all, everything went exactly as you laid out right to pick up time. Very impressed. Will definitely recommend you. Thanks a lot.
Greg
3/5/2016
**** S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fast service and great people. Thank you!
3/5/2016
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Anytime I need the services of an auto body shop I always find Ricks Auto Body to be professional and easy to deal with. I feel comfortable knowing my car is in good hands and when the job is done i am always extremely satisfied. I never hesitate to recommend this shop to other people.
3/4/2016
Christopher N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the friendly and professional serves. The vehicle looks great!
3/1/2016
Stephen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best experience I have ever had dealing with auto repair. never had to question anything, you supplied all the answers before I even had the questions. You should run seminars on customer service. so many companies think that is a foreign language - you get it and if I ever need car repair you will always have my business
3/1/2016
Rhonda C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very helpful in helping me with the whole process of the repair from contacting insurance and questions I had they were courtesy and pleasant to deal with
2/25/2016
Jessica A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Service was impeccable. Everyone was very friendly and accommodating. The car repairs were perfect and professional. Every detail was attended to.
I will refer friends here and will be back, as needed. Thank you!
Jessica A
2/25/2016
Kalman I. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for the excellent care and customer service. I will recommend Rick's to anyone with auto body issues.