We were not given any status reports during the repair which took 2 months! Scratches on the new paint were on both front door handles when we picked up after repairs.
5/19/2021
Pedro G. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car was at the shop for about 2 months ****/2 and every time I would call to speak to someone they were “busy” and would never call back. For the car damage my car had it took WAY to long to get fixed which they told me it would be done with in week (what they told me) which I new was wrong. When I finally got to pic it up almost 3months later the car had scratches that weren’t there. So I had to make another appointment take time off to get this fixed. I will never take my car there again. The manager told me they would give my car In alignment because insurance did not wanna cover it on their behalf because it took so long with my car. My car did not get in the line man I was pretty much lied to. I could totally feel it when I drive it. I just don’t wanna waste my time with you guys anymore it’s been such a headache. I’ll make sure to leave a review. This was not professional from the shop.
5/6/2021
Florene G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly, the staff very helpful , and professional
5/2/2021
Efrain M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a pretty good job
5/1/2021
Jonathan T. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Horrible customer service, Horrible paint job. Can someone please contact me regarding this situation thank you ****-****-xxxx I'm currently obtaining a lawyer for this matter
4/1/2021
Gerardo R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job!!!!
3/28/2021
Lori M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had an appointment time to drop off my car and told them I needed a ride home. The one driver had left to deliver someone in Turlock, a minimum 30-minute drive away, which meant I'd have had to wait an hour to get home. I called my neighbor, who came and got me. If I wanted to inconvenience him, I'd have asked him to follow me to the drop off, but I was told a ride would be available. I work from home. An hour delay was not a choice.
2/26/2021
Derek B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great work. Friendly staff. Sheri was great to work with.
1/27/2021
White, Amy. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciate the extra work done in order to make my car look the way its supposed to.
11/10/2020
Stephanie A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Kept me updated , quick and didn’t hesitate if I needed anything. Appreciate Carlos and Brandy very sweet . Thanks guys
10/22/2020
Lora F. VERIFIED CUSTOMER
Vehicle Make : Kia
It took you 2 weeks to get 2 tires a rim and fix a strut! It cost me $600 for a rental! Im angry you dragged your feet! Shameful!
10/10/2020
Robert E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service.
10/6/2020
Kamilia G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you so much for fixing my car in a timely matter and giving me the updates.
9/19/2020
Adabel P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work and speedy process.????????????
7/28/2016
Esther S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From check in to the final paperwork and pick up Jessica Parker was very thorough and kept me up to date. The whole team was amazing and willing to assist me with my questions. Thanks Certified Collision!
7/1/2016
Laura S. VERIFIED CUSTOMER
Vehicle Make : Ford
Every aspect Certified Collision was great, I believe that starts with manager Mickey. Everyone treated me like I was important.