I had a very pleasant experience with the Service King located in Lorton, Va. My service rep. Taso, was especially helpful. Because of his team's thorough re-inspection (from another location), they noticed another very important problem with my vehicle that needed to be repaired. The fender was rubbing at the very bottom of the passenger side door when you opened it. Had they not pointed that out, I could have had issues with rust much sooner than leter. Taso, also adviced me of the need of a new battery in my vehicle and was very concerned about my safety and well being on the road. He took extra measures to make sure I had a new battery in my vehicle before leaving the shop. He called the place that delivered the service, set everything up, and rode with me to the location to make sure everything went ok. My vehicle looks and runs just fine now.
10/1/2019
Lloyd V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tasos was an excellent service advisor to handle my repair. He communicated extremely well and did a terrific job of under-promising but over-delivering!
9/29/2019
Keylis C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
9/26/2019
Jorge R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Tasos did a fantastic job.
9/21/2019
Ronald F. VERIFIED CUSTOMER
Vehicle Make : Kia
Anthony my service specialist was amazing. He kept me up to date and informed every step of the way!
9/19/2019
Benjamin L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Anthony was a great help throughout the process.
9/18/2019
Jack B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with Service King, Lorton has been excellent & very professional. My service advisor, TASOS Anastasiou, kept me informed of the progress of my repair on a daily basis. He is to be commended for his service. This was my 3ed experience with Service king, Lorton & all have been excellent. They are highly recommended. USAA also recommends them. Thanks, JB
9/14/2019
Paul K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was treated with the utmost courtesy and the repair was picture-perfect.
9/13/2019
Samuel H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Tasso was great. Fast and quality work.
9/12/2019
Henry G. VERIFIED CUSTOMER
Vehicle Make : Acura
I’m very satisfied with the work they did.
9/10/2019
Rafael F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The initial response beginning with my telephone call asking about availability and turn around time was very pleasing and welcoming to me. I received a welcoming reception on entering service king and in no time seen by mister Tasos who immediately began to explain and access my vehicle’s condition, all exceeding my expectations of this process. I was super super satisfied and happy.
9/10/2019
Anthony H. VERIFIED CUSTOMER
Vehicle Make : Tesla
There was a serious lack of communication between the shop, insurance company and myself. My claim was not in the system for online updates, the text updates never happened. The workmanship was good but I was soured by the lack of communication from such a large franchise.
9/7/2019
Chloe S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did amazing! Thanks
9/4/2019
Ray P. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed by the service and quickness my car was taken care I will refer my friends and family to this repair shop. Thanks for the wonderful smooth service.
8/30/2019
Matthew W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Work completed ahead of schedule.
8/29/2019
Jereesa C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Professional courteous communicative
8/29/2019
Ramona . VERIFIED CUSTOMER
Vehicle Make : Audi
Absolutely fantastic service and will highly recommend.
8/28/2019
Holly M. VERIFIED CUSTOMER
Vehicle Make : Subaru
My service rep was very polite and helpful. The entire process was quick and easy!