Excellent service. I received both a text and a phone call every day with the status of my vehicle. When I went to pick up, I just handed the rental car keys to them and drove away in my vehicle. Greatvservice, my car looks like new!
12/15/2017
Reynaldo P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I made a request for them to fix a portion close to the mudguard that had rusted. This had nothing to do with the damage due to the collision. I informed them that I would pay the work out of my own pocket. I was quoted a price and I aithorized the person I was speaking with to go ahead with that particular repair. When I
picked up my vehicle, nothing was done to fix it. Needless to say I was very disappointed and frustrated. According to Kings Service they were willing to fix it for the same price or rate they charge the insurance company. What is the point? Now they would have to start all over again to fix that small portion and I would have to waste more time waiting. I would have understood if I was told at the very beginning that it could not be done. Totally ridiculous. Can't people talk straight anymore?
12/13/2017
Mario Y. VERIFIED CUSTOMER
Vehicle Make : Kia
The repair 2 weeks longer than expected, I was not kept updated on the change, finally picked up the car and there was a piece missing on front bumper... Very disappointed
12/10/2017
Nima E. VERIFIED CUSTOMER
Vehicle Make : Ford
They did not do anything about the scratches on the trunk. I thought we were on the agreement that they would detail/buff it out. Ford dealership told me to take it to the fast-lane body shop but USAA recommended ServiceKing.
They did fix the broken rear-window, replaced the soft-top, and washed the car.
With the amount of money I had to pay I expected a complete job.
Thanks, Maj Emami
12/5/2017
Keith G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work! Looks like new.
12/3/2017
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Tesla
The service was excellent and the staff top-notch.
11/30/2017
John J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done! I did not expect anything less! Thank you thank you Thank you
11/30/2017
Susan H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
time to repair was long
was told 14 days but took longer
for whatever reasons were
11/18/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ty did an amazing job repairing my vehicle. I appreciated being updated on the progress been done. Thanks again for your service.
11/18/2017
Wil-jamerson L. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional people
11/17/2017
Carlos T. VERIFIED CUSTOMER
Vehicle Make : Tesla
Good service and communication during the repair process. Would’ve like to have a written estimate. The team said that they worked directly with the insurance company to pay the charges but I left without an idea of the estimated costs. Pickup was easy.
11/11/2017
Nauman K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yesterday I pickup my vehicle very next day I see wheel cover not changed and headlight there are still scratches and go back again next day and show them that work is not done they return my car without complete work ???
11/10/2017
Elizabeth E. VERIFIED CUSTOMER
Vehicle Make : Honda
Ty was great to work with and the 2 ladies who work at the desk were very helpful. The experience was excellent. Thank you!
11/10/2017
Kolbie F. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the service your company gave me. They continually informed me, great work, and made sure I was fully taken care of at every step of my time with your company. I sort of wish I could have something else to use service king for, but I will have to settle with just letting everyone I know they should use service king for their collision and repair needs. Great job service king.
11/10/2017
Robin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and speedy service, very satisfied with my team leader, would definitely recommend your shop.
11/9/2017
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Super fast and friendly service. The communication during service was awesome. Thanks!
11/9/2017
James T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
All associates I worked with from check-in, appraisal, and check-out were a pleasure to work with. A very professional team!
11/9/2017
Gloria K. VERIFIED CUSTOMER
Vehicle Make : Scion
Great job as usual thank you so much for everything
11/3/2017
Christian S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good work and even surprised by cleaning the car
11/3/2017
Joan E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely pleased with the entire process. Excellent business model! I’ll recommend Service King to everyone.