Great team. Excellent customer service; very smooth experience
2/10/2018
Rob C. VERIFIED CUSTOMER
Vehicle Make : Ford
Extremely professional and competent staff. Made the whole process less painful. Estimate was quick, clear and accurate. Special thanks to Ty Washington - a class act individual.
2/9/2018
Carlos B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional well done job
2/8/2018
Juanita D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to recommend to all my friends your place and thank you so much .
2/7/2018
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very friendly and helpful. They quickly worked with USAA to resolve issues and communications and kept me updated throughout the process.
2/2/2018
Jeannie S. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent service. I received phone calls with status of my repair. My car looks brand new. I am so happy with the service I have received. The employees were all professional and extremely knowledgeable. I can’t rave enough about the service I have received
2/2/2018
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent support and work by Ty. And Jessica always updated me on the status of repairs.
2/2/2018
Juan M. VERIFIED CUSTOMER
Vehicle Make : Honda
All has been resolved, issues:
****. Once the check from thw insurance was received on your behalf, nobody reached out to me which delayed my pick up by 4 days- not good.
2. A snall spor were the paint chipped off on the right side was noticed. Already ser up appointment to return and repair.
2/1/2018
Susanne P. VERIFIED CUSTOMER
Vehicle Make : Honda
Our service manager, Joe, was super friendly and fantastic at communicating what was going on with my car! He called me almost daily with updates and dealt with the insurance company so that i did not have to. Also my car was beautifully cleaned and the damage was completly fixed and it looks great! Wil definitely come back!
1/31/2018
Elizabeth W. VERIFIED CUSTOMER
Vehicle Make : Tesla
Where to start one you broke our when show which added time to the repair to we had to call repeatedly to ask for status we were not kept in form 3 when we went to pick it up I brought out the wrong car for when we were going through the walk through there was trash that we did not put in the car left in the front trunk there was a scratch still on the car for the repair that you did and driving it home the cruise control does not work
1/29/2018
Gemma C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was so impressed with the friendly and professional staff and really appreciated the phone call updates on how the car was doing ever few days
1/28/2018
Andrew K. VERIFIED CUSTOMER
Vehicle Make : BMW
I would have appreciated an update on the status of the repair of my vehicle. A more thorough explanation about the work done and any after care information would have been appreciated. Instead, I had to keep asking questions and after the first couple questions with minimal response I stopped asking (except one follow-up phone question after vehicle pickup). I didn’t feel like questions were welcomed or communicating was a priority.
1/27/2018
Frank M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Led by Joe, my experience was exceptional - highly professional result set on a foundation of customer courtesy and service. I will highly recommend Service King to colleagues and friends at times appropriate.
Mick McKeown DMD
1/25/2018
Harold S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work. Took too long to fix a door. Nine days is too long to fix a door.
1/24/2018
****B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I had the best experience. This was my first time.dealing with a repair for a collision with another driver. Service king was amazing, very communicative. The text messaging was a great addition to frequent call updates. The service was completed very quickly and the end result was amazing. Thank you service king!!!
1/21/2018
Kimberly E. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Grill on front push pin broken so grill is hanging loose
Headlight and signal on driver side was not connected
Glue(black) on headlight assembly which was not there
When car was dropped off
Not at all 100% satisfied
I want it fixed ASAP
I also called service king to speak to manager
He was gone for the day, so I emailed him
I have yet to hear back from him
1/20/2018
Craig G. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast. Friendly. Efficient. Proficient. Courteous.
1/19/2018
Tariq A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ty, Gail, Jess and Bejan you are awesome, thank you all. It was very painful process working with the insurance company but you guys make it a lot better.
1/19/2018
Debra D. VERIFIED CUSTOMER
Vehicle Make : Saturn
I truly thank the team for repairing and cleaning my vehicle. I'm grateful for the time and effort they put in to restore my car to its original manufactured likeness. I hope the Lord continue to bless each and every one of them. P.S. I hope everyone see an increase in pay soon! ????