Since my Ford was totaled by my insurance company there was no repair. The time it took to submit an estimate to insurance was more than three business days.
This survey is not applicable to my experience. Thank you.
8/11/2018
Teddy S. VERIFIED CUSTOMER
Vehicle Make : Jeep
This is the second time we have had to use Service King. Repairs and service were excellent!
8/6/2018
Helena M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Gail and Matt are very attentive, knowledgeable, thoughtful, and very helpful. They are keepers!
8/3/2018
Cheryl S. VERIFIED CUSTOMER
Vehicle Make : Audi
Very happy
8/2/2018
Lance J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The constant communication was nice.
8/1/2018
Lillian R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was one of the best shops that I have had the pleasure of conducting business with. They truly exceeded my expectations. Matthew was amazing and his customer service was always top notch. I would highly recommend this shop to other potential customers.
7/26/2018
Desta B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are excellent, helpful and professional. I am really satisfied
7/25/2018
Cassandra H. VERIFIED CUSTOMER
Vehicle Make : Honda
Gail is an outstanding customer service rep.
Be glad to have her on your team
7/22/2018
William L. VERIFIED CUSTOMER
Vehicle Make : Honda
None. Looks good
7/21/2018
Frantz P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was updated regularly of my status.
7/13/2018
Chia W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair took over a month and was charged extra week of rentals. Contact service King to be responsible for this matter was told they will investigate and call me back. Obviously they didn’t and missing grey dooghnut shaped dash phone holder. Also engine hood wouldn’t close like originally leaving a little gap. Experience was awful, I will never have Allstate suggested repair shop or service King touch my repair ever.
7/9/2018
Rytavis V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thanks. I am really happy with my experience again. I have been to your shop many times and was pleased each with each experience. Thanks again.
7/3/2018
John F. VERIFIED CUSTOMER
Vehicle Make : Mazda
I will be completely satisfied when the car is ready.
6/28/2018
Benjamin W. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly knowledgeable team! Quick, high quality service! Thank you!
6/27/2018
Tina B. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes
6/26/2018
Stacy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am VERY satisfied with the work done on my 2012 Toyota Camry. Excellent customer service provided by Service Advisors Gail Thompson and Steve ****. In addition, my car was completed ahead of schedule. Many thanks for a job well done!
6/26/2018
Melody P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’ll call tomorrow but when I got home my wife realized my bunmper wasn’t fully attached. Can I bring it back in for you to look at?
6/21/2018
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Ford
Could not have been better.
6/21/2018
Timothy L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Just excellent service. This company is professional, courteous, and obsessed with notifying their customers of the progress being made on their vehicle repairs. Communication is King at Service King. I love that!