Service King South Fredericksburg

Absolutely your guys are awesome. When there is a car accident of any kind, it's stressful, but your service makes it very easy. Thank you again.

Fast, quality, friendly.

Fast, professional service. The staff was friendly and accommodating to my schedule. Excellent communication regarding the status of repairs throughout the entire process.

Great job done

Great job, as always.

Color blended well, and no noticeable line of demarcation. Recommend visiting this shop for any auto body needs. Very pleased with finish product which was delivered on time and under budget.

My car looked better than before the accident

It took A LOT longer to get my car back than what I was originally told. I do not feel like the repairs for the amount of damage should have exceeded more than a week at the most! Was told they needed to order more parts twice and said they would be there the next day and this obviously was NOT true! A job that I was told would take 3-4 days turned into 2 weeks. I can allow for ****-2 or maybe even 3 extra days but a whole extra week is a little much! Wish I would of read reviews ahead of time that several people had complained about them telling them their cars would be ready in 3-4 days and then it turns into weeks or even a month later that they get their car back! This was definitely the truth! And since I was using my rental through my insurance I went through about half of my allowance that the insurance will pay for, so if I ever do get into another serious accident that would actually take longer to fix them I'm going to be screwed.I was not satisfied at all with the amount of time my car took and would not recommend this company to anyone unless they don't need their car back within a certain amount of time! It turned into a big hassle that everytime I was told my car would be ready and was not I then had to contact the insurance for them to extend the rental, and had to do this 4 or 5 times.

Courteous staff. Work done well and quickly.

We've used Southern Auto for years and, so far anyway, purchase by Service King does not seem to have degraded the service - except for the silly and often inaccurate email notices.

Repairs were excellent, as was the customer service. It's a pleasure dealing with a highly competent service organization.

The body work was completed as promised and ready for pickup not COB the day promised but at opening. I was kept informed of the status and couldn't be happier with the total package. Thank you all for your hard work. Respectfully, Barbara W

good looking result - thanks done in a timely mannor

Thanks for the great communication. Very easy to work with.

Doug **** and Terry at the front desk were both fantastic!

Women at desk were very friendly. I particularly love the updates through text and email.

Everyone was very friendly and helpful. I will definitely be recommending you to my friends and family!

All panels that were painted are orange peeled.

Titan was a good experience from start to finish

Well Done in a timely manner. Andrea did a great job keeping me informed of the progress. Will definitely make recommendations. Great improvement