I really have no complaints. My car was a tough job and they did an excellent job.
9/11/2018
Robert A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast service and excellent customer service
9/11/2018
Richard C. VERIFIED CUSTOMER
Vehicle Make : Kia
Job well done, very impressed with the hole process all the way around.
9/7/2018
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kept informed via text which was nice. Individuals were polite and friendly. Received car back in nice, clean condition. Thank you!
9/7/2018
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Toyota
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9/4/2018
Sonya C. VERIFIED CUSTOMER
Vehicle Make : Kia
My vehicle needs to come back next week as it is has a dimple in what I was sold was a brand new door!
8/31/2018
Paulette S. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service was exceptional! Nice clean reception area. I was truly impressed with the turnaround time!! Thank you Service King!!!
8/31/2018
Eveling M. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very unsatisfied that almost everyday my vehicle was suppose to be ready, there was something wrong. I wasn’t kept as informed as i should have been. Unless I called first I never received a message that updated me on my vehicles repair status. Also, when ordering parts for vehicles it should be made sure that it is right.
8/30/2018
Kevin L. VERIFIED CUSTOMER
Vehicle Make : Ford
Every thing looks good
8/30/2018
Helen C. VERIFIED CUSTOMER
Vehicle Make : Honda
I have to commend Service King for a job well done on my car. It looked brand new when I picked it up. I had no complaints whatsover. I will certainly consider bringing any possible body work here in the future. Great job!
8/29/2018
Michael F. VERIFIED CUSTOMER
Vehicle Make : GMC
Stephanie at Service King was simply AMAZING! From our first meeting, until I picked up my truck, she was extremely professional, friendly and obviously new her business. I immediately knew my truck was in good hands. Communication was excellent and I feel like I knew the status of the repairs and anticipated delivery date frequently. She even personally washed my truck by hand before delivering it to me. Wow! Who does that these days?
Thanks Service King in Fredericksburg, VA for a great experience!
8/28/2018
Aundrea T. VERIFIED CUSTOMER
Vehicle Make : GMC
My experience with service king was amazing. With this being my first accident, I was not aware of what to expect and was experiencing some concerns about how my vehicle was going to be treated. My agent Stephanie was AMAZING!! She answered every question I had in regards of my case. Her professionalism, friendliness, warm smile and people's skills is what helped eliminate my concerns. The staff made me feel as if I was an old friend and not as an scared customer who had a ton of vehicle repair questions. The repairs made to my vehicle made it look like nothing happened...showroom ready!!
Thank you service king Fredericksburg site.
Warmest Regards,
Aundrea Travis
8/28/2018
Timothy Barbara. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Sevice, I was kept informed the entire process and everything was explained so I understood what was being done and how long it would take.
8/27/2018
Ed W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service and results.
8/25/2018
Tawanna D. VERIFIED CUSTOMER
Vehicle Make : Dodge
My service king agent was very responsive to all of my questions. I received my repaired vehicle in excellent condition. The vehicle was also repaired ahead of schedule.
8/25/2018
Dawn E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stephanie went above and beyond with keeping us informed. And when dealing with the insurance company