Thanks Rickell for your professional service during the entire repair process
2/3/2016
Eric S. VERIFIED CUSTOMER
Vehicle Make : Ford
The text feature that you guys used to update me was great.
12/24/2015
Timothy E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I dealt with was very professional. I would recommend this company to my family and friends
12/24/2015
Leonard D. VERIFIED CUSTOMER
Vehicle Make : BMW
Came in a day early and all issues resolved. Great job by all.
12/9/2015
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Service Advisor Rikkel was very knowledgeable and courteous. Maintained communication throughout the process. Great experience!
11/17/2015
Ryan O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for updates.
11/5/2015
Mohammad A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff was great, courteous, helpfull.
Work done was outstaning.
10/24/2015
Doina L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First, I must say that from the very beginning of my visit at the Woodbridge Professional Collision Center to the very end, my experience was exceptional! The staff from PCC, the Geico adjuster, and the Enterprise staff all gave excellent service and were above and beyond the level courteousness that I would have expected. I can't say enough how pleased I am with my experience. Secondly, I really appreciated the constant contact on the status of my repairs through calls and emails. The work done on my vehicle was flawless. I have found no problems with the repairs and I was so pleased to see that my car was washed and the wheels were impeccably shined. Thank you so very much for your attention to detail and courteous service. I would definitely recommend your shop to anyone who would ask. And I would certainly choose your shop again if the need arises. Thank you, and all the best to your fantastic Professional Collision Center team. Well done!
Your satisfied customer, Brian Lyles
10/21/2015
Lacy H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job! I appreciate the end product, a great repair job on my vehicle. Additional satisfaction...keeping me informed of the status of progress, and outstanding customer service. The integration of Enterprise car rental made it really very easy for me. In short, this was a seamless repair that limited the intrusion upon my everyday life.
10/1/2015
Rey M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Poop
9/25/2015
Frank S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Treated well. Repair took longer than originally expected due to part ordering but they were professional and did good work
9/18/2015
Zeshan Q. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very rude customer representative
9/8/2015
Drew C. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast and professional. Having Enterprise onsite is a plus.
9/3/2015
Megan D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I will be calling to explain my dissatisfaction.
8/22/2015
Stephanie A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional and courteous throughout the entire process.
8/2/2015
Shayla B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The job was done quickly. Rachelle was extremely helpful and professional. Refreshments were appreciated. Beautiful and thorough work. Thank you for everything!
7/23/2015
John S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
They dropped the **** the first time when my car sat, untouched for 5 days; it seems that someone misplaced the paperwork - during this time I called and left messages 4 times - all of which went unanswered.
Then, on 7/16, they tell me that my car won't be ready until the 21st. Fine, I'll take the rental on my trip out of town. The very next day, after I am several hours out of town, they call to let me know my car is ready.
I go in to pick up my car today (7/20), pay, and then proceed to wait for over 20 minutes because no one in the back knew that I was there for my car despite the fact that the cashier hand delivered my paperwork to the back.
It turns out that my car is not completely fixed either - it seems that when they fixed the dent, they introduced a problem to the power door lock so my car will have to go back into the shop!!
There were two good things I will say though - my car does look great, and Alan, the manager, really took control of things and got things done - once he knew there was a problem.
So, guess who I will be calling tomorrow morning regarding my door??
John S
7/21/2015
Oneris B. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm actually not content with Professional Collision Service after finding out that my wife's wedding ring was stolen and a break-in happen and I was not notified. Very UNPROFESSIONAL!!!
7/18/2015
Shawn S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everything fine, except I'm missing one brand new cat mouth slurpee straw out of my car. Had two sitting in my seat, got car back, now there is only one.
6/27/2015
Ronald T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I will highly recommend your services to family and friends.