Excellent technical service and outstanding customer service excellence.
Gina Kalasky
5/9/2016
Rebecca B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very polite, friendly and professional. Reception area clean and welcoming. Very satisfied with repair work.
5/7/2016
Shannon M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Fantastic job - car looks like brand new and repairs were completed faster than expected. Also loved the daily text updates as well as the follow up phone calls to keep me up-to-date. Overall excellent experience and I will recommend Service King to others. Thank you!
4/29/2016
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King was professional and courteous.
4/29/2016
Susan H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very happy with the service and that I was always informed of the status of my car. They even washed and vacuumed it! Highly recommend this shop!
4/26/2016
Bradley B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Geico rep was very responsive and professional. Shop was slow in completing a minor repair although this was not a factor that was important to me. I was overall satisfied with experience.
4/20/2016
Amber G. VERIFIED CUSTOMER
Vehicle Make : Honda
Vwry friendly & courteous staff
4/19/2016
Kevin T. VERIFIED CUSTOMER
Vehicle Make : Mazda
I would like to pass on to service king they have provide excellent service, professional experience. They not only kept me informed on vehicle but advance me on status of my vehicle I rate them number one in my books. They will be my reference to friends and family. Well done job.
4/16/2016
Erika D. VERIFIED CUSTOMER
Vehicle Make : Ford
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4/16/2016
Edwin S. VERIFIED CUSTOMER
Vehicle Make : Porsche
Will be coming back Saturday to have shop damages repaired.
4/8/2016
Brenda E. VERIFIED CUSTOMER
Vehicle Make : Saturn
They refused to fix the car
3/30/2016
Zolia D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your work was excellent and very kind of you I thank very much.
3/26/2016
Randolph T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service
3/23/2016
Luis C. VERIFIED CUSTOMER
Vehicle Make : Acura
They made a good jod am satisfied thanks Luis
3/18/2016
James P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional.
Very fast service.
Very friendly staff.
3/18/2016
Warren T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Allow me to start by saying, please pass along our sincere thanks and appreciation to Anna. Reason being is she did an outstanding job of ensuring we were kept abrest on the status of our vehicle's repair throughout the entire process. She quickly and professionally addressed any concern I may've had, and insured I was well informed. As for the vehicle itself, the wife is pleased, therefore I am pleased. It appears the technicians did an outstanding job fixing the dent and blending the hard to match silver color of the vehicle. Additionally, Kudos go to the all those involved in the process. Lastly, I'd like to recoginize the gentlemen that detailed and cleaned our Toyota.
Very Respectfully,
The Turners
3/18/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was not fully repaired when returned to the Fredericksburg location. It still had to be returned to Woodbridge for additional body work. We have only received updates from the Fredericksburg location after leaving messages there. Because of this we have rearranged our work schedules to pick up a car that was not ready, returned a rental vehicle prematurely and have dragged our three children between the ages of 6 months and 7 back and forth to Fredericksburg which is over an hour away from our home in Tappahannock. At this point I am very dissatisfied.
3/11/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You representative was THE WORST.
2/27/2016
Renee D. VERIFIED CUSTOMER
Vehicle Make : Acura
Staff was very friendly and courteous. Raquel took care of me and kept me informed about my vehicle from start to finish. Service dept did a great job with repair work.
2/26/2016
Nikhil S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you fir providing outstanding service. Car was repaired, clean inside and out way ahead of time. I appreciate your service and your associates.