I have to answer "no" to the question because while I am overall satisfied I am not completely satisfied. My only issue is that I was not informed when the pick up date for my car was moved back a day. Other than that everything else was satisfactory.
7/13/2017
Tanesha B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service and progress notes along the way!
7/12/2017
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Dodge
The woman who handled my case was wonderful! She kept me informed throughout the entire repair and made sure I was completely satisfied before driving it home.
I would give her a 10+
7/12/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Audi
This process has been a six week (and counting) nightmare. Every time I pick up my car there is a new problem. This will get resolved one way or another but never again will I be using this location for any type of service. Once resolved, accurate and informative reviews will be left to warn others, making it imperative that this is resolved before it reaches that point. Geico has been contacted to assist in the rectification of this ongoing situation.
7/11/2017
Chad R. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was great, everyone went above and beyond to make sure the process went smoothly. Thanks again for the great experience
7/8/2017
Susan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job updating us on the status of our vehicle. Great service.
Loved Flo and car looks great!
7/4/2017
Clirissa H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs seem fine but my backseat was left so filthy and dusty. It's as if they only cleaned the outside or front seat area. There's white stuff on my friend's clothing and my belongings. The last time I was here everything was great. I'm just disappointed in how my backseat area was.
7/2/2017
Southchai V. VERIFIED CUSTOMER
Vehicle Make : Acura
Repair completed as scheduled and great customer service.
7/1/2017
Juanita T. VERIFIED CUSTOMER
Vehicle Make : Ford
Although the damage to my car was in the rear, if I can't wash my car for a certain amount of time I feel like the entire car should have been washed. If the entire car was washed, then whomever washed it did not wash the front at all.
7/1/2017
Shyrl H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, did not have to wait long for service
7/1/2017
Jonathan K. VERIFIED CUSTOMER
Vehicle Make : Kia
Service King was able to get my car in for the estimate and the repair in a timely manner. I appreciated that each morning I received a text with the status of the repair. The vehicle was completed on time and well.
7/1/2017
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service. Notified me of repairs going on every step of the way.
6/30/2017
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Prompt, courteous,professional.
Pleadded wirh results, would definitely use them again.
6/30/2017
Joan J. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service, both customer, & more
Importantly my car was restored to perfect condition.
Completely satisfied, & would recommend this
Service Center
6/30/2017
Glenn K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent job wish the rest of the car looked as good
6/30/2017
Mohamed K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
N/A
6/29/2017
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
6/29/2017
Dorothy B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very pleased with the work and the daily updates. Would recommend to friends.