Service King is a professional establishment that prides themselves in excellence. Unfortunately I had to get repairs done once again but I'm glad I found a place that I trust to work on my vehicle. Also the staff are extremely polite. I appreciate how quickly my SUV repaired.
9/27/2017
Marianne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jon was great.
Your auto message system is flawed.
9/22/2017
William M. VERIFIED CUSTOMER
Vehicle Make : Lexus
There’s still a visible gap under the bumper. Tiny specks in the paint but that’s okay, only visible up close.
9/20/2017
Xiaoyun L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looked good except the right front passenger side door handle sensors were not working. I had to take the door panel off and plug the connector in. No big deal. I am a car guy and it took about 30 minutes to correct the issue.
9/18/2017
Windi S. VERIFIED CUSTOMER
Vehicle Make : Ford
The Ford f150 emblem on the from driver side was replaced last time I had svc king repair. I asked for them to replace it this time and was told it would be taken care of. When I picked it up today, the rep said they didn't because he needed authorization and he didn't get it. Then told me I had to call my old I suramce company and have them approve it. He said it was caused by the surface not being cleaned before the emblem was put on, but it wasn't covered by your lifetime guarantee. Sounds like B.S. to me but my ride had already left and I didn't want to be stranded without a car to leave it again. Wish you would have called and discussed this before I showed up. Such a minor request for you to honor your lifetime guarantee was rejected and not even discussed. The only reason I talked to him about it was because I asked.
9/15/2017
Eric R. VERIFIED CUSTOMER
Vehicle Make : Ford
I am pleased with the service I received. They did a nice job and were fast. They also kept me up to date on the status.
9/14/2017
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great.
9/8/2017
Alex C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
There some black paint on my front low side windshield
A few scratches on the front bumper Drive side Fog light & Close to my license plate, missing a screw on my rear license plate. I'm go take care of it tomorrow
9/8/2017
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Job well done
9/8/2017
Prince E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Florence was awesome
9/7/2017
Ciara W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was quick and seamless from start to finish. I liked the text messages that kept me updated so I didn't have to worry about the status.
9/6/2017
Tyrone W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very informative & knowledgeable Florence display great customer service skill
9/1/2017
Brent J. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service team was attentive,responsive and considerate every step of the way. I reeally appreciated that.
9/1/2017
Eric L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Absolutely excellent service !!!!!
9/1/2017
Roger G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mrs. Catlett did an excellent job, kept me inform with updates and provided me a great summary of all the work / labor they did to my RAV 4. Great experience.
9/1/2017
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a nice job
8/31/2017
Karen B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Professional and friendly staff, great service and repairs done in a timely manner. Very satisfied customer!
8/26/2017
Beverly R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding job.
8/26/2017
Deanna P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service, especially keeping up to date with the car via text message.
8/26/2017
Alpha J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the way my car was reprinted and thanks for all the work well done