This was an excellent, time-efficient, and painless experience. Thank you so much!
3/12/2015
Adam K. VERIFIED CUSTOMER
Vehicle Make : Kia
Job well done. The only thing I would change though is notification of delays. I like the progress report text messages. On the day my car was scheduled to be done i got a message saying it was almost done and you'd contact me if there were any delays. I showed up at the time it was supposed to be done and only then learned it wouldn't be ready until the next day. A notification even an hour or so earlier would have saved me the trip. Overall I happy with the work, and that counts the most, but better notifications would be good.
3/12/2015
Bobby B. VERIFIED CUSTOMER
Vehicle Make : Honda
Honest and good at their job
3/11/2015
Cwo John. VERIFIED CUSTOMER
Vehicle Make : Ford
I was impressed that I was receiving text messages as well as phone calls keeping me informed on each area of the process throughout the repair. Thanks to all for a job well done.
3/11/2015
Roosevelt D. VERIFIED CUSTOMER
Vehicle Make : Toyota
An extremely smooth process. The updates you provided while my vehicle was in your care was a huge plus with. Car looks great, and very fast service. I will recommend Professional Collision ANYTIME! Keep it up. Thanks again!
3/5/2015
David D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This is the second time I've used professional collision and I am again very pleased with their work and customer service.
2/28/2015
William K. VERIFIED CUSTOMER
Vehicle Make : Audi
We really appreciated the e-mail updates throughout the process and were very happy when your team volunteered to return the rental for us. The car was returned "like new" cleaned inside and out. The work was indistinguishable from the factory original.
Taking care of the rental car was a very pleasant surprise since I had picked it up with my wife (and it took 45 mins to process) and had expected to have to go through the same thing upon return. We were both very happy that Professional took care of that for us and gave us back our car in "perfect" condition.
2/27/2015
Alan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super fast turn around time, great work, super staff.
2/27/2015
Heidi C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Professional Collision always does an outstanding job! Mini Cooper came home looking amazing and clean! So pleased!
2/27/2015
Andre H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Job Well done in a very satisfying time limit.
2/25/2015
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
I am very pleased with the repair, and appreciate the superb customer service. The email updates on the progress of the repair were great!
2/23/2015
Barbara T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
the job was done right, and on time thanks.
2/22/2015
Shirley J. VERIFIED CUSTOMER
Vehicle Make : Buick
Thank you for doing a great job.
Shirley H. Jones
2/22/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our experience with Professional collision was wonderful and professional!!! We were updated frequently on our service and they repaired our vehicle on a more than timely basis. Their staff was incredible and friendly. Thank you for making this situation go from painful to painless!!!!We will be recommending you to all our friends who need any assistance with the repair of their vehicles.
2/17/2015
Richard H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service especially appreciate the spotless condition of car when we picked it up! Only other comment would be to work out kinks in online notifications. We received 2 or 3 messages that the car was finished with pick up times but wasn't done when we arrived. No big deal we had the time to wait for final cleanup! Appreciate great service!
2/17/2015
Ismail S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was great.
2/13/2015
William C. VERIFIED CUSTOMER
Vehicle Make : Honda
All of the staff of Professional Collision with whom I dealt were very friendly, customer care oriented, yet very professional.
2/13/2015
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for the quick service on repairing my vehicle. One comment I have however; when I picked up my car; I was not instructed to not put my sign back on my car for 30 days until I returned to inquire where my sign was. If I had not returned, I would have put my sign back on my car and possibly damaged my car again.
2/13/2015
Mohamed A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was extremely pleased with the service I received. The receptionist was friendly and helpful, the guy that did the estimate was fast fair and friendly, and my car looked great when I picked it up. I actually thought I got into the wrong car at first because it was cleaned fully! I didn't expect it to be cleaned and as a full time nurse and mom of twins, I can't say how much I appreciated that enough! Thanks for a great experience!