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Real Reviews from VERIFIED CUSTOMERS
Jeffery K. VERIFIED CUSTOMER
Vehicle Make : Honda
I've used Professional Collision previously, and like the quality and customer service.
5/29/2015
Tamara K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Over all the work that was done on my car was okay. When I picked my car up it was Friday afternoon just before closing time and I felt like there was a rush to meet a deadline to have car complete. There was paint on the rear glad window and tape residue on the rear lights. I was able to return the next morning and the issues were cleaned up. The people working on my car should have taken the time to complete the clean up before giving it to me. Understand probably they were under a time crunch and were quickly working to finish and missed some things. I still do not like the fact I have used parts on my car now but as I was explained that Used parts money for the industry. I hope you do not charge insurance company for new and put used on instead but I am trusting you would be out of business if thatbisbwhy you did on a regular basis. Positive note the paint job looks good. Thank you. Tamara K
5/26/2015
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Honda
My van was fixed quickly and it looks brand new. Thank you very much!
5/22/2015
Richard V. VERIFIED CUSTOMER
Vehicle Make : Honda
Car shudders at highway speeds. Check engine light on. Missed three dates for completion. Kept car way too long.
5/6/2015
Raymond F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They got me In Quick for repairs (next day after estimate) and had my car back to me at the time promised. Also was seamless working through the USAA claim process. Very happy customer!
5/5/2015
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper looks great - very nice work.
4/27/2015
Antonio S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Super professional staff and quality workmanship!
4/24/2015
Dakota R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Got my car in and out no issues definitely appreciate it
4/18/2015
Michael T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your courtesy and great work.
4/16/2015
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional; always notified as what the current status was; friendly; would refer to other customers.
4/13/2015
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for doing a good job on my Camry.
4/3/2015
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Ford
1st Class operation - Great communication and my repairs look great - Thanks - Jeff Bochonok
4/3/2015
Robert A. VERIFIED CUSTOMER
Vehicle Make : BMW
Good Experience
3/20/2015
Carrie E. VERIFIED CUSTOMER
Vehicle Make : Dodge
The entire process was easy from start to finish. Everyone was professional. I would definitely use professional for any future service
3/20/2015
Michael O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Email communication worked well. Chris was polite, practical at all times and great to deal with. Final product was excellent quality and cleaning the vehicle inside and out was a really nice surprise. Overall I am completely satisfied with my experience and plan to return for my future auto body. If I had one thing to suggest it would be more person to person communication via phone; especially when delays are imminent (i.e. if there is a delay call us immediately, don't wait for us to call you). In my experience customers can deal with delays and still have a great experience as long as they are informed early and the delays are reasonable.
3/19/2015
Linda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truck was completed earlier than estimated and looked brand new. Kudos!
3/19/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job my car looks new again.
3/17/2015
Jason S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciated the updates and especially the fact that my car was washed and inside cleaned out when I got it back. That was a nice surprise! Thank you!
3/15/2015
Leon E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Clean, professional and car was fixed a week before estimated time!
3/15/2015
Adams L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
3/13/2015