Appreciate the email updates during the repair time. Work looks top notch.
7/31/2015
Yolanda A. VERIFIED CUSTOMER
Vehicle Make : Kia
Customer service was great, flexible, on-time, and real understanding on my situation. I give them an A
7/30/2015
Gerald K. VERIFIED CUSTOMER
Vehicle Make : Ford
Lisa was great. The repair of the damaged area was also great but, I wish the repair technician had offered me the opportunity to pay for the repair of other minor paint scratches while repairing the accident damage. I now have a fresh coat of clearcoat on a two inch scratch not related to the accident repair. I would have gladly paid to get the other scratch fixed.
7/27/2015
Marliel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lisa was terrific. Kept me posted every day and called me right away when my car was ready. Thanks Lisa for letting me know that my tags were expired. I never had that happen before but I have had a lot of stress but a friend went on line and paid for my registration. Thanks to everyone involved with fixing my car. Awesome job! And cleaned it too ???? ????.
7/26/2015
German H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Attentive and very friendly. Thank you.
7/25/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair to our Ford Fiesta was completed on time and in a professional manner. The representitive that helped us with the car was great and kept us informed with email updates. The car looked amazing when we picked it up! It was clean inside and out, and that is saying a lot because a college student drives it!
Thank you,
Lorri Connolly
7/24/2015
Lana T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I Absolutely loved the service I received. From the emailed updates to the friendly staff in the office. Everyone was amazing. I especially loved Lisa. She most certainly made my day every time we spoke. She understood the bond I had with my car and had the staff work quickly and efficiently so that I may be back on the road again. I will be recommending this location to friends and family. Thanks again for all you guys did.
7/23/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Outstanding service by LISA. Car was ready on time as expected.
Thanks LISA
Robert W.Harmon
7/19/2015
Bruce J. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional lives up to its name! Work was done expertly and ahead of time! Would like to especially like to thank Lisa Holley who did a great job not only on the estimate, but also in keeping us up to date on the progress. Thank you so much!
Bruce Judge
7/11/2015
Soohyun K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a wonderful experience with professional collision. This was my first accident and was thankfully paid for my the other drivers insurance. I was extremely impressed with the communication between USAA and enterprise and I loved getting the daily updates on my car. The whole process made the accident so easy to deal with. Lisa was so helpful and friendly and I will definitely be giving glowing reviews to everyone I know. They also made my car look brand new!
7/10/2015
William L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The car looks good-a professional job, the time it took was reasonable and the interest and communications of Ms. Lisa Holly surpassed all expectations.
7/7/2015
Thompson G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From start to finish, all my questions were answered, my concerns addressed, and I was treated like I was the only client being tended to.
Many thanks!
7/6/2015
Pablo R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Prompt and professional job.
7/1/2015
Hashim W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was thoroughly impressed with the quality of the repair/body work. Repairs made my old car feel like it should have a new car smell. Service rep was extremely helpful and responsive.
6/25/2015
Herbert G. VERIFIED CUSTOMER
Vehicle Make : GMC
My vehicle looking great. Thank You!
6/22/2015
Roberta B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lisa Holly went above beyond in all aspects of customer service. The entire team was professional and courteous. I highly recommend your center.
6/22/2015
Michael O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Quick, thorough, solid professional work. Thank you!
6/16/2015
Cwo Keith. VERIFIED CUSTOMER
Vehicle Make : Ford
Lisa is fantastic
6/12/2015
Benjamin N. VERIFIED CUSTOMER
Vehicle Make : Mazda
You didn't fix all of the issues, I have two sections of tail lights that four days later still have water in them. One with about a ****/2 inch. One woman at the front desk was obviously annoyed that I would even ask and not a single tech was willing to come and look, I was told to "bring it back" if it wasn't better and dried out in a few days. Guess what, its not, and o e of the section s has a good ****/2 inch puddle. By the way, my work day doesn't really work with your hours and my commute. When would you like to come to Dumfries to see the ongoing issue?
6/8/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was not expecting my car to be washed and vacuumed when I picked it up. That was a very nice surprise! Everyone was very nice and helpful.