Larry USAA Rep did outstanding job and should be commendable for the outstanding professional, courtesy and especially attention to detail. I will recommend him to everyone I know that has USAA.Great Job Larry!!!!!
3/1/2016
Phillip W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was very reliable and friendly.
2/20/2016
Donald S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looked fantastic. Also, it was so clean - both inside and out - what a special treat! Very professional all the way and am 100% satisfied!
2/18/2016
Carl T. VERIFIED CUSTOMER
Vehicle Make : Ford
The work done to the car was excellent. Only had issue with oily fingerprints on my headliner and what looks like sanding dust on the dash. Should have been cleaned before returning to me. Also the lamp in the middle of the headliner is loose. Was not like that before. Only other issue was the front desk is very slow, does not keep you informed when waiting, and had to ask several times before my car was brought around. But like I said the work was excellent, only other areas need to be looked at.
2/18/2016
Cenice H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you all for everything!
2/18/2016
Courtney H. VERIFIED CUSTOMER
Vehicle Make : Lexus
My Lexus looks great, repairs are like new! I like the convenience of the rental car agency picking me up at the collision center. Professional staff, car was ready when promised. Would recommend to friends to have their vehicle repaired here.
2/13/2016
Cwo Stephen. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding work, would recommend them to anyone needing auto body repair work.
2/8/2016
Leon T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service by a professional team.
2/2/2016
Veronica S. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service received at this business is the best Ive ever had. Ms Linda was an exceptional individual who reliability was great!! I will be calling USAA to inform them of the type of service you provide!! thank you very much!!!
1/31/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : BMW
The Professional Collision team is awesome:trustworthy, reliable, friendly and competent.
1/22/2016
Ronald L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lisa was fantastic and kept me aware of all developments. Exceptional service and great customer relations!
1/22/2016
Steven S. VERIFIED CUSTOMER
Vehicle Make : Honda
The status updates were very appreciated
1/16/2016
Glenn C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional Collision did an excellent job repairing my Camry. Professional service and quality work. Highly recommended!
1/15/2016
Duaine M. VERIFIED CUSTOMER
Vehicle Make : GMC
Recrived email car will be ready 5:30 on Monday then second email that the car is still on track for pick up unless I receive a call. Never received a call so that meant the car would be ready. When I got there i was tokd the car us not ready. This was very upseting because i get paid by the hour and took tome off from work for nothing.
1/14/2016
Jordan V. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was great! Did a fantastic job at informing us of the repairs progress! Got the car finished on time despite delays in parts arriving, and informed us when the delay occurred so that we knew of the possibility of not being able to pick the car up by the projected finish time. Overall, very awesome experience and would highly recommend!
12/31/2015
Sarah W. VERIFIED CUSTOMER
Vehicle Make : Mercury
Staff was courteous (Lisa) and the extra work that I requested was completed professionally. I have use Professional Collision before and I will use it again as well as recommend to others.
12/30/2015
Craig B. VERIFIED CUSTOMER
Vehicle Make : Ford
You all went above and beyond my expectations from helping with a rental, to professionalism when working with me even when i was a little annoying. All the way to keeping me up to date until i was driving my vehicle again.
12/24/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Larry was awesome in meeting my need for a short turnaround delivering a day early.
12/17/2015
Krista R. VERIFIED CUSTOMER
Vehicle Make : Ford
Lisa and Nick were super friendly and professional. Have a Merry Christmas!
12/17/2015
John R. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repairs are fine. Workmanship is not the issue with this shop. It is the professionalism and courtesy of the staff that I have, and continue to take issue with. Even after sending an email to Larry Kersey, and filing a complaint with my insurance company, I have yet to have anyone from this shop contact me to discuss my concerns, much less actually apologize. My email to Larry was apparently ignored. I will not be using professional Collision for any repairs to my vehicles if the need arises in the future.