Service King is working on it now I had to turn my rental to day becaus I was over the $600 allowance from the insurance co. And had to pay $29 for today for a complex sheen date of 7-11-16. The truck was dropped off June 26 for work to be started on the 27th about 3 days later it was parked out back and the only thing dun was the rear bumper had been taken off. Went to check on the truck today because haven't gotten word that it was finished on the 11th and was told it was dun just had to finish up paper work. Went back at around ****:00 to get it there were 2 issues a black mark by tail light that would not wipe off and that painted over part of the tape pin tripping. That are working on it now. Said it will be dun Friday so I'm with out a car in till then.
7/14/2016
Jessica P. VERIFIED CUSTOMER
Vehicle Make : Kia
Larry was awesome to work with! He provided excellent communication and seemless customer service. I would highly recommend him and Service King to anyone needing repair services.
7/13/2016
Michael J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome customer service, keeping me informed on my vehicle's progress every step of the way!
7/13/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly staff
7/8/2016
Randolph H. VERIFIED CUSTOMER
Vehicle Make : BMW
Larry Bacon and the entire team were outstanding from start to finish.
7/1/2016
Roberta B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone went above and beyond making me feel as though I was their"only" customer. Thanks for a great experience.
6/29/2016
Brendan R. VERIFIED CUSTOMER
Vehicle Make : GMC
Great Service
6/27/2016
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great! Thank you!
6/27/2016
Nathan S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
C
6/25/2016
Jacob B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work!
6/24/2016
Richard K. VERIFIED CUSTOMER
Vehicle Make : GMC
With the finished product, I'm very pleased. However, the process felt unnecessarily stressful, particularly when dealing with the representative Lisa. She presented as annoyed every time I called to get an update, yet I felt I needed to call because my completion date was changed 3 times. She told me multiple times that she "shouldn't even be here today," and the last time I called she told me "I told you last time your car would be done on the 22nd." I called on the 21st to confirm the progress, and I ended up calling my insurance company to check on the status of the amended estimate as Lisa stated she had not. Overall, the car looks great, but Lisa made this process frustrating as she gave every indication I was bothering her by calling. Not a good customer service experience.
6/24/2016
Sheri M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding communication and customer service. Theresa was great! I will highly recommend Service King to others. Thank you.
6/23/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Larry my advisor was very helpful and kept me informed about the progress of my work
6/22/2016
Christian B. VERIFIED CUSTOMER
Vehicle Make : GMC
Lisa Holly provided outstanding customer service and was a great help throughout the entire process. Also, at the front desk my compliments to Kenia for her courteous service.
6/21/2016
Debra R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Larry and the Service King team did an amazing job and timely job repairing my vehicle.
6/21/2016
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks
6/20/2016
Germal B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'd like to thank Larry and his awesome team at Service King for doing such a great job on my 2007 Nissan Murano. I greatly appreciated your professionalism and attention detail.
6/17/2016
Jacqueline F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was excellent, people were very knowledgable and nice and I was continually updated on the progress of my repair.
6/17/2016
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Teresa was very nice and very knowledgeable your receptionist very good customer service I was so impressed with how clean your businesses. I was very impressed with how you fix my car. Thank you so very much.