Car was done earlier than anticipated and repair work completely erased the damage done to my car.
I also appreciate the repair status updates sent via text!
Very pleased with all around service!
6/24/2017
Terry K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service
6/23/2017
Carmen B. VERIFIED CUSTOMER
Vehicle Make : Ford
Just a heads up when they clean glass up in the car they need to turn the blower on the ac/heat on full blast,to blow the glass shards out of the vents we got a face full of glass shards and fragments when we got the car home gotta vacume the front seats and floor boards again. other then that we are glad to have our car home! Thank you
6/19/2017
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Not going to waste my time. Although the staff was professional and friendly, I feel they did not do a good job. I went to open the door and drive away and the door did not work. It was in the shop for a month and a half so everything should have been checked before contacting me. When I came back the door handle came off. I expressed my other concerns through the e-mails. I heard great things about the shop and was let down. Im not mad anymore, just disappointed.
6/16/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Lisa Holly is fabulous. Her customer service skills are are beyond compare
6/16/2017
William A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Quick and proper repair.
6/16/2017
James G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Repairs were excellent and there is no noticeable repair.
6/15/2017
Eunice N. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was awesome that kept well informed on every step that was happening with my vehicle
6/13/2017
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you!!
6/7/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The bumper was not mounted appropriately. The driver side sits higher than the passenger side. I will be contacting USAA to see about getting this fixed.
6/2/2017
Glenda E. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great and Lisa was a pro. Efficient about her job. She kept me up to date with the repairs on my car.
6/1/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding customer service by team and Tammy
5/27/2017
Shovan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
There is still damage( that we spoke about), that wasn't repaired. My driver side window has scratches on it still. I was told it would be buffed out or replaced. We noticed them when we picked up our vehicle. But due to us picking it up close to closing on Saturday, we couldn't take it back and point it out. We called and left a message with the service person who overlooked our repairs. However given past experiences with Service King, we know you guys will rectify this over site! It just would have been nice to have my car 100% repaired. Shovan R
5/27/2017
Lisa N. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King exceeded all of our expectations! Lisa Holly kept us well-informed throughout the process, and the workmanship was magical! A
5/27/2017
Mark L. VERIFIED CUSTOMER
Vehicle Make : Honda
Bad experience! Lack of communication
On the staff part & very unprofessional!!
They just lost me as a customer Never
taking my car there again!!!
5/24/2017
Keisha P. VERIFIED CUSTOMER
Vehicle Make : Lexus
professional and courteous
5/21/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
All outstanding professionals and technicians! Focused on customer and keeping me informed on progress from initial call to SK center to pick-up of vehicle. Highly recommended. Sincerely JE McCormick LCol USMC Retired
5/18/2017
Ronald D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
None
5/18/2017
Jenny B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love you guys. Always happy with the work you do
5/17/2017
Sterling H. VERIFIED CUSTOMER
Vehicle Make : Honda
Jeffrey was very professional and he explained everything to me. He was really amazing and he has excellent customer service skills.