Awesome job, my truck never looked like it was smashed. Wish I could personality shake everyone's hand that took part in fixing my truck and washing it was just awesome, thank you Paceline for a job we'll done.
3/6/2015
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Finished in a timely manner, everyone was courteous and polite, fixed all the damages to perfection and more, kept me updated and always returned calls......I'm very satisfied and would recommend anyone, one of the best customer services I have received!
2/25/2015
Maria G. VERIFIED CUSTOMER
Vehicle Make : Kia
The people who work there are pretty awesome. I will continue to do business there. I even received my car back earlier than expected.
2/18/2015
Gary G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Job was not completely finished
2/18/2015
Meishan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The workers were very helpful and made sure I was taken care of
2/14/2015
Donnie K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great workmanship and customer service.
2/13/2015
Markita T. VERIFIED CUSTOMER
Vehicle Make : Nissan
There was no one to return my rental vehicle to when I picked up my truck. Three hours later I recieved a call saying someone had smoked in the vehicle. Anyone in that time could have done it. I smoke but the gentleman I talked to said it smelled like cigar smoke and I smoke marlboros. So basically I am being called a liar. Lesson learned. I will no longer use a repair facility where I have to be associated with enterprise rentals. As far as the truck you repaired I have no complaints. I pride myself on my honesty of character and am very offended this happened.
1/30/2015
Donnell G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
They explained the complete process and they keep me posted on the status of the repairs of my vehicle.
1/29/2015
Amanda W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was extremely helpful and nice!!! They did an amazing job!
1/23/2015
Eric V. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were very satisfied with the experience. The staff was very friendly & treated us as if we were family. We liked the fact that they kept us informed about the repairs every step of the way. We hope we do not have another incident with our vehicle, however, if we do we will choose Paceline again in an instant. Thanks again for the excellent experience & repair work that was done. Mr. & Mrs. Vaux.
1/19/2015
Tselane S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My car was completed quicker than I imagined and it looked brand new. Everyone was extremely nice and very welcoming. I give Paceline Collision Center 5 stars and 2 snaps!!
Thank you!!
1/19/2015
Darieck F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely helpful and pleasant. **** Mayes did a great job with keeping me updated on the status of my vehicle. Not in a bad way, but I hope I never have to use your services again. If I do, I will come back to Paceline. Thank You!
1/7/2015
Kandace W. VERIFIED CUSTOMER
Vehicle Make : BMW
Pace line did an excellent job repairing my car and looked out for my interests throughout the whole process. I've already recommended yall to a friend.
1/7/2015
Rachel L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied with the work done.
12/24/2014
Cecelia H. VERIFIED CUSTOMER
Vehicle Make : Mercury
I was very happy and it was done quick very well done
12/23/2014
Gracie G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repaired on time
12/20/2014
Melanie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Paceline provides first class service! You all are the most friendly group of people I have come in contact with at a Killeen business. Everyone who spoke with me made me feel comfortable, and you all worked hard to repair my vehicle and return it promptly. Paceline service is like service provided at Chick-fil-A in Harker Heights. Lol. Everytime I dine there, people are genuinely polite, and my order is served correct. They go above and beyond to serve, even after receiving food. You all are genuinely polite; you provided great service and I would highly refer anyone to Paceline. Thank you, thank you, thank you for a job well done! Merry Christmas and a Happy New Year!
12/18/2014
Delton D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very caring and personable individuals that takes their job serious in ensuring outstanding customer satisfaction.
12/17/2014
Veronica F. VERIFIED CUSTOMER
Vehicle Make : Kia
Great Job And fast !
12/13/2014
Bobby S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great and personal service. Thanks for your promptness in repairs.