We like that it was finished on time and that you kept us informed.
4/19/2016
Michael-ray H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I can't begin to explain how incredible my experience was. The staff at the Copperas Cove Paceline collision center delivered outstanding service, from customer interaction, to service, all the way to completion of repairs and the return of my vehicle. I would recommend to anyone that they bring their business there. Take care of those employees there, because they're incredible.
My vehicle came to them less than two weeks before a deployment. The accident was extremely inconvenient, and I wasn't sure that I could have it fixed before I left. The Copperas Cove Paceline staff proved me wrong, and got me my truck back well before my departure date, looking like the day it rolled off the factory floor. To the Copperas Cove Paceline staff, Thank You!
4/19/2016
Jane B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was done in a timely and professional manner. I'm impressed with the way Paceline went above and beyond to keep me updated on the status of my vehicle. I was greeted by warm and friendly staff who made me feel that they cared about be getting my car back just as much as I did. I would definitely use this business again as well as recommend it to friends and family.
4/8/2016
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Ford
Myra and Corey did a great job of making sure I knew what was going on and was updated! Thanks!
4/6/2016
William V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Shannon made getting appointment with Paceline a long with getting a rental car very easy.
3/30/2016
Mike R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff was amazing! Mayra and Corey were phenomenal in the office, and Josh the **** did a superb job on the paint and color match! Thanks Paceline, for making my 4Runner look AMAZING!!!
3/25/2016
Andrea G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent work and customer service
3/24/2016
Michael W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It's not fixed. They did a good job but made my truck a cop car ... My wife cannot open the door from inside because they did all that good work but forgot to hook up the inside door handle . Now I have to go through the whole process of rental truck and dropping my truck off and so on and so on . Kinda stupid if you ask me
3/6/2016
Ezeaiel V. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair job and detailing of the my vehicle. Staff explained everything upfront and I had no surprises upon completion. Thanks!
2/29/2016
Brian S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough and professional experience.
2/13/2016
Heather C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best and fastest service I have ever recieved in relation to vehicle repair. Excellent customer service and I thought the thank you card on my dash was very thoughtful (cherry on top).
2/13/2016
James N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a great experience with yall! Definetly going to recommend you!
2/13/2016
Constantine A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service and professionalism shown at Paceline is second to none. I was extremely impressed. I was constantly updated on the status of my vehicle. If anything needed to be done in was notified, and once the repairs were completed, I was walked around my vehicle and given a detailed explanation of all the repairs that were done. I thank Paceline so much for their services. Also I want to thank Cory, at the Copperas Cove location. He is the epitome of a professional.
1/29/2016
Mike H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The fender flaires on the back aren't fully secured to my truck
1/28/2016
Hill S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Took a little too long, but so is life.
1/27/2016
Karl G. VERIFIED CUSTOMER
Vehicle Make : Ford
Myra the young lady was very pleasant and very knowledgeable I enjoyed talking with her and she really my me feel like family every time I talked with her and answer all my question and kept me well informed
1/14/2016
Johnny J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Service & Great Team
1/9/2016
Dotou R. VERIFIED CUSTOMER
Vehicle Make : Nissan
You all did a great job. I like your honesty. Thank you