From start to finish Paceline was professional, informative, and excellent.
I appreciate how Eli kept me informed through daily texts to my phone. Y'all finished on the exact day that you promised. The car looks like the day I bought it. The paint match is perfect, and the workmanship is outstanding. Your integrity in how you operate your business is rare in this day and age. I will recommend you guys to all my friends.
10/8/2017
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for keeping us updated and finishing our car in a timely and efficient manner.
10/7/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job.
10/3/2017
Marri M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything that was done on my car was absolutely wonderful! I appreciate everyone at Paceline for all the help and wonderful job.
9/30/2017
Ryan P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I need to take my vehicle back. The door isn’t properly aligned, so it won’t lock/unlock properly. There’s also a gap between the weather seal and leather wrapping on the edge of the door.
9/30/2017
Karlie R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I had a wonderful experience with Paceline Collision Center in Abilene TX. Both secretaries were so helpful everytime that I came in or spoke to them on the phone. Holli was very organized and able to explain every thing to me in detail and helped reassure me that my truck was in good hands! The guys in the back did a phenomenal job on the repairs to my truck. Eli and Austin in particular were awesome! They went above and beyond and made sure that all of the repairs were completed correctly and on time. They were wonderful about keeping me updated during this process and I not once felt left out of the loop. I knew every detail along the way and was able to call or email if I had any questions or concerns! The lobby was super clean and they offered refreshments at both drop off and pick up of my vehicle. I have already recommended you guys to a friend of mine and I will continue to do so in the future. I could obviously go on all day about the exceptional service that I received at Paceline while my vehicle was being repaired. Thank you all for the hard work you put in and the over the top phenomenal customer service.
Sincerely, Karlie R
9/28/2017
Noah M. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent work again.
9/25/2017
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Amazing extra ordinary customer service
9/23/2017
Matthew Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
I thought the team at Paceline did an amazing job. My wife and I would have no objections to referring future auto body work to Paceline. Thank you for putting a smile on my wife's face when she saw the final product.
9/23/2017
Dennis W. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff is very professional and friendly. Our car was so clean it looked like new. Our third time to use you and will again if needed. Will also recommend you to everyone!
9/16/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Would highly recommend you
9/15/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for keeping us up dated on the progress you were making each day
9/15/2017
Judy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Progress updates were very helpful.
9/12/2017
Bradley G. VERIFIED CUSTOMER
Vehicle Make : Dodge
This is the second vehicle we have had repaired with Paceline. I can honestly say that they made the experience enjoyable. I would highly recommend them to our friends and family.
9/9/2017
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Buick
I did not pick up the car, the side mirror was not repaired. Eli **** was very apologitic and promised to make it right. So, it's all good.
9/9/2017
Gary R. VERIFIED CUSTOMER
Vehicle Make : Ford
This was my first collision repair ever, that being said this was the best experience ever. The whole staff was friendly and made this go smoothly. They were quick and the end result was amazing. Brought he vehicle in dirty because hey it's life but picked it up looking like it came off the showroom floor. Hope I will not need to do this again but would definitely have work done here again. Amazing staff amazing service
9/8/2017
Anne H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience from start to finish. Ladies in the front are lovely and very helpful. Sam was wonderful at communicating the status of my vehicle. Overall very impressed with the service.
9/7/2017
Mary A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for repairing my car so quickly and keeping me updated throughout the process!
9/4/2017
Dannelle F. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service and the repair job were both awesome. The only concern I had was that some of my personal belongings were moved around inside the car. Nothing was taken, and I understand that the csr has to he driven. I just wasn't sure why so many things were out of place. Overall still a really positive experience.