They exemplify experience and they drove my explorer to my job when it was finished. My truck looked brand new when it was done. Thank you Bates Auto Body
4/2/2016
Fawzi Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and courteous work
Thank you very much
2/22/2016
Paul S. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept us informed of progress and had repairs done early. Very friendly and delievered my vechile to me. Great job everyone! Thank you very much.
2/17/2016
Alyson S. VERIFIED CUSTOMER
Vehicle Make : Toyota
First rate service!
2/12/2016
Herman C. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle was restored to original condition. The work was done in very short time in a very professioal manner.
2/6/2016
Douglas W. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you guys so much my car looks brand new and ur team went above and beyond and even delivered my car as well as taking back my rental thanks again.
12/21/2013
Tami D. VERIFIED CUSTOMER
Vehicle Make : Honda
The BEST auto repair body shop experience
I have ever received. Thank You so much!!!
I am so grateful that my Agent referred me!
Thanks Again, Tami D
11/8/2013
Khanh T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The greatest service and best workmanship I've ever seen from a body shop! You guys are amazing! Thank you!
10/26/2013
Rama S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bates Auto Body Shop goes that extra mile to service customer. They finished the job very quick, so I didn't have to wait so long. The owner is very friendly and kind. I'm very pleased with the service.
10/24/2013
Herman C. VERIFIED CUSTOMER
Vehicle Make : Ford
I was kept updated on the repairs until the repairs were completed. I was given personal attention by Brian. The repairs were very professionally completed and in a timely manner. Brian answered any questions I had very promptly. I am impressed with the quality of the repairs and the prompt repair. I have never had such good service from any other repair shop. Brian even delivered my car and picked up the rental. I can certainly recommend Bates Auto Body. Brian made me feel more at ease knowing my car was being repaired properly. Brian was friendly and professional. I am so glad that I chose Bates Auto Body to repair my car. I know where to go for any future repairs on my car.
8/19/2013
Harriet O. VERIFIED CUSTOMER
Vehicle Make : Honda
they were considerate kind and informative they got mycar back in a timely manner and in perfect condition
8/13/2013
William G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
One of the nicest auto repair shops that I have been to and very quick! I will be going back for sure.
7/13/2013
Nalo H. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated the updates by text and phone.
6/22/2013
Mark H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I couldn't have asked for any better customer service or attention to detail. Brian called me with regular updates and even delivered the car to my house when it was done! And the car looks beautiful! You'd never be able to tell that it was hit! I'll be calling my insurance agent to tell her how pleased I am with her recommendation.
6/15/2013
Debra E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional and efficient, friendly service. I will definitely recommend to my family and friends.
5/2/2013
Akbar S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied. Good job. Good customer service.
4/20/2013
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you so much for everything. You're a wonderful family, and you made dealing with an accident easy and seamless.
4/20/2013
Lorenzo B. VERIFIED CUSTOMER
Vehicle Make : Toyota
They really believe in customer satisfaction and keep the customer updated every step of the way. If more businesses treated their customers this way, they would have more business and strong customer loyalty. I am thoroughly satisfied with Brian and Bates Auto Body.
4/9/2013
Ralph G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We are happy with the all around work your team completed on my car. Matching the paint was really important. We are so thankful for the extra you did.