Excellent commnication, great work & a pleasure to work with
8/10/2014
Gia D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Danny provided outstanding service. He kept me up to date with my repair, answered all of my questions, and went out of his way to provide a protective cover for my bumper so it would be damaged in transit.
8/9/2014
Allyn P. VERIFIED CUSTOMER
Vehicle Make : Honda
I dealt with Kelly in the front office. She was extremely helpful and kept me updated at all times. She arranged a rental car in no time ! My car looks great and was ready nearly a week ahead of schedule. Thanx to Kelly and the body shop for a job well done
8/1/2014
Sharon M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Wonderful customer service.
7/29/2014
Craig B. VERIFIED CUSTOMER
Vehicle Make : Honda
The paint and body work technicians are expert at repairing damage and matching paint colors. it's the reason we came back to Gustafson Brothers.
7/27/2014
Trish B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have accidentally taken the rent a car's reg papers.
Trish B
7/26/2014
Susan D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have never had such professional service. Every contact I had was amazing.
7/24/2014
Steve P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have always been very happy with your work on my vehicles, Thank you
7/17/2014
Lori A.. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had the best experience with Gustafson Brothers. The body shop rep, Kathy Alvarez was extremely professional, knowledgeable and sensitive to my needs to keep things in my budget. I was in for a hit and run accident, so it was already tough to deal with something that someone else should have paid for. Kathy cared about my situation and my car looks beautiful. Great service!
7/11/2014
Carolyn P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My red Toyota was repaired beautifully. Thank you for all the great service over the years.
Carolyn P
7/11/2014
Ed B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Quick, quality service.
7/10/2014
Cameron L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Unfortunately this isn't my first trip to the shop and every time it gets better with service and quality of work. Great job to body shop, front desk and most importantly to Kelly who walks me through the process every time with patience.
7/2/2014
Caroline B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job on our car! Taking my Lexus in as well soon to fix a few minor dents. Also very much appreciate the shuttle service!
7/1/2014
Holly L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Checking out was a mess. I was overcharged. The woman at the desk was disorganized and couldn't seem to handle everything. She needed help.
6/30/2014
Kelsey Y. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Friendly, fast and professional. Thank you so much!
6/21/2014
Nicole O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I scheduled another appointment to come back in to fix the problem. I don't need a call back
6/20/2014
Lindsay B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would have liked to have gotten more communication about the progress on my car.
6/19/2014
Karen J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kathy is able to knowledgably handle repairs while dealing with a high volume of customers and she remembers the cars and customers
6/15/2014
Andrea K. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are used to friendly staff at Gustafson. This is our third time there for three unrelated services. At this most recent service, our main contact person was very impersonal. During two separate visits for our most recent service, other staff members stepped in when it was quite obvious our main contact was being less than helpful. The car turned out beautiful and earlier than expected so we are still very pleased but customers should not be treated so coldly.
6/14/2014
John T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
WOW, I got my van repaired PLUS a car wash and tire dressing !!! Great customer service Gustafson Brothers !!! Really liked the fact that you could help me get the rental van also. Too bad that Hertz is a poor company to deal with !!!! Lesson learned. Blessings, John