A big shoutout for Kathy Alvarez. She kept me informed throughout the process and patiently and pleasantly answered all my questions. I have been your customer for decades and she continues Gustafson's tradition of providing exceptional customer service. Your body shop consistently does a masterful job. Thank you for making it an easy decision for me on where to go for my automotive needs.
6/18/2016
Ron P. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work boys & girls
6/15/2016
Harlan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
All Good!
6/12/2016
Rusty L. VERIFIED CUSTOMER
Vehicle Make : Buick
Very attentive. Excellent work.
6/9/2016
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome work and great customer service!
6/9/2016
Edward D. VERIFIED CUSTOMER
Vehicle Make : BMW
Latest repairs took much longer than promised and were incomplete. Repairs to the body of my car was delayed due to an error on the part of the body shop. This was the result of personnel buffing off the clear coat and damaging the new paint job resulting in the part having to be repainted. This delayed the return of my car by another two days. This was after an earlier two day delay because the repair shop did not promptly turn my vehicle over to the body shop on time. The delays in the repair shop were inexcusable as the work requested was pretty straightforward. A simple oil change and flushing of the brake fluid. In regard to this work, the on-board computer was not reset properly so I had to have another mechanic reset. In addition, this mechanic found the brake fluid was not properly flushed so I had to have it redone. Overall, very disappointed quality of service.
6/4/2016
Pamela J. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you Danny for taking such good care of me!! I loved the texts from you. I didn't know about that.
6/4/2016
Samantha T. VERIFIED CUSTOMER
Vehicle Make : Kia
The best auto repair shop ever
6/4/2016
Rudy O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kelly from the body shop did an excellent job keeping me up to date with the progress of the repair. I'm very satisfied with the way my truck came out. I will definitely recommend you guys to all my family and friends!! Thanks for the great experience!
6/2/2016
Chris J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kelly was a pleasure to work with. Thank you
5/27/2016
Dolores C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Danny was especially helpful in so many ways. The women at the desk were efficient and kind. Thanks for the candy for my Buddha bowl, the pens-2 and nail file. Everything about your service was very professional and extraordinary. My car looks fabulous. You obviously have made every effort to make your customers drive a way with a smile on their faces! Thanks again, Dolores F. Curry.
5/27/2016
Vladimir S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very fast, professional and great communication
5/26/2016
Alan D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
There is a flaw in the paint that is pretty obvious, though I missed it when I picked up the SRX. I'm hoping this situation will be rectified.
5/22/2016
Joan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
GREAT STAFF...QUICK DELIVERY OF COMPLETED WORK.
5/21/2016
Albert C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would not hesitate to recommend your place of business.
5/19/2016
Deborah G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I met and worked with at Gufstafson's was friendly,personable and very helpful. They made the repair process smooth and painless.
5/19/2016
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was super friendly with each other and myself to the extent of setting up a payment plan to get my vehicle. My other vehicle was with Gustafon Brothers as well, a Toyota Corrola; that is running allot better after an extensive tune-up.
5/19/2016
Diane D. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service was excellent and my car looks like new. Thanks for taking such good care of my car.
5/15/2016
Tiffany W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fabulous service! Experience could not have been better!
5/13/2016
Jane S. VERIFIED CUSTOMER
Vehicle Make : Honda
I can count on good and prompt work at Gustafson Brothers. I always take my car to Gustafson Brothers.
Thanks.