Thank you for getting my car fixed ahead of schedule!
12/1/2016
Madeline B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Many thanks to Kerstin Rickers. She was extremely helpful and very reassuring that all would be OK & she was right.
God's peace to you,
Madeline Pacilio-Brand
11/23/2016
Andrea C. VERIFIED CUSTOMER
Vehicle Make : Toyota
My last experience was based on what I was told at the time I had dropped off my car. Whoever spoke with me on the phone was wonderful and my last review was based solely on the information that was given to at the time I had dropped off my car and NOT the person I had talked to on the phone.
This experience was absolutely wonderful, Kerstin (sorry if I spelled the name wrong) was incredibly professional and kept me up to date despite my voice mail being full (I apologize for that). She made this experience so easy. With much appreciation and gratitude, thank you for all your help Kerstin.
11/22/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kelly was very helpful.
Don't like the parking area where you pull in? Confusing? A little congested at times? Just a thought.
Thanks, Mike.
11/18/2016
Mark W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job, done on time and super cool staff.
11/17/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great coustomer servicr Bernie always keeps me updated
11/17/2016
Sigrid S. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was so friendly and accommodating. We dropped off my car so you could work on it while our family was on vacation. Bernie jumped through hoops to make sure the repair was completed upon our return. Cathie was a super nice claims estimator. What a great team!
11/16/2016
Joleen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone there was wonderful. We did have to wait a half hour when we picked up our car but it was nice and clean and we appreciate it
11/15/2016
Lynn W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very accommodating and helpful.
11/14/2016
Julie R. VERIFIED CUSTOMER
Vehicle Make : Volvo
My car was in the shop for weeks. Every week it was postponed another week. I wish my original estimation of time had been more accurate.
11/13/2016
Jaclyn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the open lines of communication via text message regarding the status of my car. The staff were very friendly and helpful at pick up.
11/13/2016
Garrett K. VERIFIED CUSTOMER
Vehicle Make : Ford
Bernie was awesome. My car looks brand new. Took a little longer than expected but worth the wait.
11/9/2016
Jerry B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The work done was fine. Please stop sending emails.
Jerry
11/8/2016
Catherine J. VERIFIED CUSTOMER
Vehicle Make : Honda
Having to deal with the aftermath of an accident and finding yourself in a body repair shop is extremely daunting! To my rescue: Kelly Babineau! She was professional, kind, informative, keeping me updated with the repairs...job well done Kelly and to all the team! My car came home more beautiful than ever! Thank you Gustafson!
11/5/2016
Angela M. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick, easy, great work. I was in and out of dropping my car off at the body shop within20 minutes including a rental car! This is the place to go if you are processing body work through your insurance!
11/1/2016
Smita P. VERIFIED CUSTOMER
Vehicle Make : Honda
Gustafson Bros makes the process smooth and easy.
10/30/2016
Oscar R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I took almost 4 weeks to repair and paint a bumper. Very disappointed.
10/30/2016
John O. VERIFIED CUSTOMER
Vehicle Make : Volvo
Not sure I will use shop again. Poor communication and poor work execution.
10/29/2016
Parker S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Completely satisfied, except on the way home my bumper fell off hahaha just kidding you guys are great thank you
10/27/2016
Cassie K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
kelly was great. jason at farmers was great. brian at enterprise was great. the car looks great. the 33 extra miles on the car not so great.