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Real Reviews from VERIFIED CUSTOMERS
ELMA J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks like new--and you got it done days before I expected it! The whole experience was hassle-free, and I'm delighted--as always!
7/27/2019
CRAIG C. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Car looks great. Rae in the body shop was great to deal with. Very professional and easy to deal with.
7/25/2019
KATHLEEN D. VERIFIED CUSTOMER
Vehicle Make : HONDA
This is the first time we have taken our car to Gustafson Brothers, after having received a recommendation from AAA. My car was in a parking lot accident, and you made the whole process very easy by working and negotiating with the responsible party's insurance and keeping me updated throughout. Rae was very responsive throughout, and every employee was polite and professional. Thank you for your excellent service
7/25/2019
RICHARD L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
A very friendly shop with very good services. I like it very much. Richard.
7/22/2019
RICHARD B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Excellent work and great customer service
7/20/2019
ALVIN K. VERIFIED CUSTOMER
Vehicle Make : MITSUBISHI
Friendly, professional staff with attention to detail! Awesome job Justin!!
7/15/2019
OLGA L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Justen kept me informed of the progress on the car.
7/13/2019
TOMMY T. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff was very helpful and friendly...
7/12/2019
MATT D.. VERIFIED CUSTOMER
Vehicle Make : BMW
Rae and Kathy provided great customer service.
7/10/2019
**** S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything went very smoothly and your entire staff was very friendly!
7/10/2019
GEORGE Y. VERIFIED CUSTOMER
Vehicle Make : MAZDA
Rae was very good. Your integrity in this case was outstanding.
7/8/2019
KATHY P. VERIFIED CUSTOMER
Vehicle Make : BUICK
Everyone is so kind. Very thorough, and could answer all our questions without hesitation.
7/8/2019
THUY ANH. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Very good service
7/3/2019
SHEREE B. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Very professionally done!
7/2/2019
GARY H. VERIFIED CUSTOMER
Vehicle Make : JEEP
The final bill was approximately $700 over the original estimate.
7/2/2019
GERALD M. VERIFIED CUSTOMER
Vehicle Make : SCION
Thank you Justin for taking great care of everything.
6/30/2019
KATHY J. VERIFIED CUSTOMER
Vehicle Make : FORD
Great customer experience
6/30/2019
AILENE Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
Rae was the reason i decided to do business with you. I had gone to skillcraft down the street from you a few times before for bodywork for our cars. i went there first and the gentleman didn't seem to care that i was a returning customer. he seemed a bit rude. i got a bad vibe. i left and went down the street to your business and was greeted by your friendly staff. i waited only a little bit for Rae and i am so glad i did! She could see i felt so stupid and upset with myself for backing into a pole and was so sweet about it! She made me feel better and then we went over the damage and estimate. She is one knowledgeable woman! i was impressed with her empathy and her professionalism. it didn't take long for me to decide to give my business to you. From then on she was on top of it! she kept both me and my insurance guy privy to the status of my car the whole time it was being repaired. she clearly demonstrated EXCELLENT customer service! She is such a valuable employee and i hope you acknowledge and give her some recognition! Thanks to EVERYONE who worked as part of the team to help with my car! I will happily and wholeheartedly recommend Gustafson Bros to everyone! By the way, i feel so much better now and my car looks fabulous darling!! Thank you Rae and to all your staff for a job well done! Rae is AWESOME!!! thank you for taking the time to read this!
6/29/2019
SUZETTE P. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Many emails updating the status Finishing before the estimated date Thank you
6/29/2019
Felipe P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Justin was very professional in his approach. He kept me informed and was clear about the extent of damages and repair costs.
6/29/2019