Jose was very patient and wanted to make sure my car was ready to my complete satisfaction.
11/17/2016
Kathryn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair looks good but after all I was charged for the repair, I would have appreciated a thorough vacuuming of all the glass in my car. There are still tons of large pieces of glass everywhere.
11/11/2016
Barbara R. VERIFIED CUSTOMER
Vehicle Make : Buick
Satisfied - so far - but since I can't drive for another 3 weeks, it really is hard to give a total "thumbs up" on the repair. The car looks good. My contact person, Hosea, was always very nice, efficient and professional. Very kind.
Barbara R
10/21/2016
Marvin M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job guys very happy
10/5/2016
Charolette S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
everything was great and they did a great job on my car and they did it in a timely manner
9/30/2016
Donald C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jose, The repair representative that was assigned to my car was very friendly and nice, and assured me that all repairs would be to my satisfaction.
9/29/2016
Wynesha B. VERIFIED CUSTOMER
Vehicle Make : GMC
The job possibly rushed because the driver rear door was not align and the top rack was not connected to the hood.Chris did have me come back in to resolve the issue, but I felt if a company such as Robbins have a vehicle for a month the quality of work should be better.
9/28/2016
Marnix V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am still awaiting a call back to understand when the protective cover on the rear bumper will be replaced. Paint job was ok-ish with a paint drip on the right side.
9/27/2016
Ruby . VERIFIED CUSTOMER
Vehicle Make : Nissan
Jose from the repair department is unprofessional and dishonest!!!!
9/22/2016
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kind, courteous and informative
8/30/2016
Laura G. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were done quickly and correctly. Also everybody in the body shop was very nice.
8/29/2016
Albert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service people were great. Thank you all so much for your quality of work. Great job
8/16/2016
Farrukh N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done
8/12/2016
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The only "complaint" I have is that while standing at the dealership, I saw and heard the clerk call Enterprise Rental to come pick up their car. However, the next morning, I received a call from Enterprise saying that the dealership JUST called for them to pick it up. Of course I promptly replied that I physically saw and heard them call the day before at 5:06pm and say the car was ready.
I believe that you should advise your customers to call Enterprise prior to coming to your location.
8/6/2016
Sarah A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire experience was by far the best service I have ever received at a car dealership. Everything was taken care of immediately and professionally which is fantastic. Thank you very much!
8/5/2016
Christy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jose at Robbins did an AMAZING job. He called almost the minute after I first hung up with my adjuster. He kept me updated throughout the repairs and my car was even finished 4 days earlier than expected. He was very friendly, professional and helpful. He did an amazing job!
7/18/2016
Rodolfo J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Robbins Collision Depart. (Team Members) provided excellent on time service as quoted! Jose, My service rep. informed me of the status of my vehicle repairs via text message and by phone regarding status any changes daily! The quality and the appearance of the work performed was exceptional and I will most definitely continue to sevice my vehicle at Robbins Chevrolet. Thanks Jose to you and the Collison Depart. Staff! Rudy Jasso, CST
7/9/2016
Brenda V. VERIFIED CUSTOMER
Vehicle Make : Nissan
An employee was not truthful about something that was asked of him.
7/7/2016
Alan S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The car was returned dirty and damaged interior steering wheel, damaged exterior trim, the wrong front grill, radio didn't work, and driver side lick didn't work. I mentioned the grill and lock to the technician and had to come back repeated times prior to them getting everything right. Sloppy work
6/21/2016
Bethzabe M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jose kept me very informed throughout the entire process and took care of me promptly.