Juan and his team were exceptional. They made it look like all the damages to my car had never happened. Excellent job!!!
2/24/2021
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Unfortunately I went into the hospital the day I was supposed to pick up the car so I I haven't seen it but my wife says it came out perfect
2/20/2021
Eric S. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent team of employees, everyone was on the same page and made sure I was taken care of. Work was prompt and updates were provided as progress was made. Great work by all.
2/19/2021
Brent P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Juan was the best! Represented Ed Morris dealership lay the highest levell. Always professional, courteous and prompt. Great experience.
2/18/2021
Clinton M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nobody walked the car with me when I picked it up. Wrong part fitted to the wheel. Rear bumper appliqué missing. Sensor rubbers on rear bumper not properly put back. Small dent on door that was replaced. Car smells so strong of paint and still does two weeks later. Even smells when I turn on the AC. White dust in trunk and on top of the headrests of back seats. Still hear a buzzing sound from wheel what was fixed. Wasn’t told of wheel alignment was done. I thought taking it to a reputable dealer would be better but it was not. Was supposed to get a call from the manager on 3 Feb but still waiting.
2/17/2021
Paul M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Utilized body shop and repair during the same appointment. Both departments great. Also appreciate that they worked together making our life easier.
2/13/2021
Ron M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Job well done and professional personnel. Left happy
1/29/2021
Jean D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was so bad
1/26/2021
Mark E. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job. Perfect communication.
1/23/2021
Laura G. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service! The young man who assisted me made my experience seamless. Wish I remembered his name since he deserves a raise
12/17/2020
Paula J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything is organized and efficient, especially during this pandemic. I truly was impressed. Having the rental car available with Enterprise was convenient. They made a lot of money off of me, being that I took their insurance and had to keep the vehicle longer. I couldn’t pick up my vehicle until my Social Security check cleared. What a mess. The rented vehicle smelled heavily of smoke that grossed me out. I probably could have changed it but no energy for that. It was used little. Hence, the evidence in mileage and gas. The representative though was super friendly and professional. Thank you for having that service. My car looked fabulous! Well done! The perk of having the car cleaned/detailed was highly appreciated. Back in the day, my dad was an auto broker for Ed Morse, and my brother managed the Used Car Department. Fond memories of those days. Thank you for taking care of my needs. The agents in the office were extremely customer quality oriented.
11/13/2020
Murial W. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was nice when I got it back
11/4/2020
Rosalyn M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Big thank you to Charley Harlis. He was extremely helpful and had exceptional customer service.
10/18/2020
Barry W. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast and friendly, thanks!
10/18/2020
Curtis G. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work. Not the quickest but it was done very well.
10/10/2020
Margery L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service and prompt feedback during process. Kudos to Martin and his team.
9/26/2020
Julian A. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was performed properly and quickly. Fifi followed ip everyday woth updates
9/24/2020
Heide M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very satisfied
9/19/2020
Robert R. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Always a place to go where you can trust the people who work on your vehicle.