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Real Reviews from VERIFIED CUSTOMERS
Kenneth J. VERIFIED CUSTOMER
Vehicle Make : Nissan
As I stated to most of the employees that assisted us with service. Everyone was extremely professional and surprisingly friendly. It really was a pleasure dealing with such a high caliber of people. Thanks again for your professionalism.
8/4/2016
Beverly F. VERIFIED CUSTOMER
Vehicle Make : BMW
The Staff at Signature and Enterprise were professional and knowledgeable. It was a pleasure working and interacting with hem. The text message system is an excellent communication mode! My experience was one of ease and professionalism and I would recommend Signature to colleagues, family and friends in the future. I have just picked up my vehicle and thus have not had a lengthy time with the repairs but it is my hope that they will be up to standard as well over time. They appear at first look to be satisfactory. Thank you!!!
8/3/2016
Naomi C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for a job well done .
7/29/2016
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Toyota
A good experience from beginning to end. Each person I encountered throughout the process was professional and pleasant. I would have no problem recommending Signature Collision to someone in need of their services. The repairs look great!!!
7/28/2016
Barbara L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair of my car was quick and exacting. The staff whom I dealt with were equally terrific. Hopefully nothing happens again, but if it does, I would definitely go back to Signature for assistance.
7/21/2016
Jessica T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great service, friendly representatives
7/21/2016
Carlton M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job. Thank you and God Bless
7/20/2016
Eugene F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service!
7/20/2016
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : BMW
The damage to my car was repaired. However my car was returned to me filthy and change I keep in my glove compartment was stolen. Even though the car was rewashed not to my liking and $5.00 was returned to me still left disappointed in my experience with this express body shop. And I turned off all my amenities radio and AC to get my car back with both on at high levels. Overall not recommend!!!
7/12/2016
Ann S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Eliuhe, the body work guy is an artist! You'd never know the door was crunched. Great work. Your whoe staff, Crystal and others were professional, and pleasant. I'm impressed. Thanks for all the good work. Ms. Sarkes
7/6/2016
Benjamin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was truly excellent really the best I've ever had when taking my car in for any sort of maintenance or repair.
6/29/2016
Breda H. VERIFIED CUSTOMER
Vehicle Make : Buick
Awesome experience. I will spread the word about Signature! KUDOS!
6/29/2016
Tarneisha G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The repairs on my car was great. However, the company needs to work on its professionalism when customers are in the shop. The experience from dropping off my car and picking it was completely different. Waiting to pick up my car, listening to the staff interactions was extremely off putting. I heard **** this, **** that, **** this, and **** that. I mean I get it, if that's the relationship you have with your coworker's, carry on. But, when customers are present eliminat the vulgarities. The lack of professionalism or an inability to separate "shop" talk and "office" talk greatly needs to be improved. Quiet as its kept these negative perception will always superceed the quality of your work. Now, I'm not bashing the businesses nor and I going to hop on yelp to tell people beware, because I thought you did an outstanding job. My observations are based solely on my desire to see the business succeed and this is a real recommendation from a good place. You're a small business that was able to secure a GEICO contract as an authorized repair shop. But keep in mind you're not the only authorize repair shop. So you must still compete in the market. Dont let the demise of your business be due to an inability to project professionalism, because the next person may broadcast to social media and you know word travels fast. Again thank you for your work and i will bring my car back. Just hopefully it will be elective services.
6/28/2016
Debbie K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you.
6/27/2016
Phyllis B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The procedure was clear to follow.
6/26/2016
Joseph E. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks a lot to your team for the great job done to my honda.once again congratulations.
6/25/2016
Linda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the job and service.
6/23/2016
Joseph F. VERIFIED CUSTOMER
Vehicle Make : Ford
Banana peels were left in the back of my vehicle, and now my car has fruit flies.
6/18/2016
Kelley M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate them keeping me up to date via text with repair status and how accommodating they were in getting my car complete so that I could get to an important appointment on time
6/17/2016
June M. VERIFIED CUSTOMER
Vehicle Make : BMW
Polite and professional
6/16/2016