Excellent service, from the minute I called to set up an appointment to the day I walked in to pick up my car.
Thank you!
7/25/2017
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Ford
Courteous. Efficient. Great customer care and service.
7/25/2017
Lynn S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job team. Excellent communication along the way. Hope I never need your services again, but if I do I'm coming back to you! ????
7/22/2017
Jesse N. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work........
7/17/2017
Deborah F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great team of professional and courteous associates!!! To top it off my car was clean inside and out!!!!
7/15/2017
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Took waaaaay too long due to defective parts. Normally Kraft's is great, but this time - not so much.
7/11/2017
William K. VERIFIED CUSTOMER
Vehicle Make : BMW
Over $3000 charged to replace a trunk lid. Last minute discovery of a problem that caused additional delays.
Took over a month to get the car back.
Adjuster should have totalled it.
7/11/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate Ruben's communication & attitude during the 6 weeks it took to repair my vehicle. Actually everyone I encountered at Krafts was very helpful & had a great attitude. There's a reason I brought my car to Krafts.
3/25/2017
Harold V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Nice job!
3/25/2017
Albert S. VERIFIED CUSTOMER
Vehicle Make : Honda
Said they were going to repaint a spot on the passenger door and never did.if you say your going to do a repair then do it!Was pretty upset that it wasn't done especially when you had the car for four extra days due to repainting the vehicle because you didn't match the color right
the first time.
3/21/2017
Ha N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The inside of my car was a little dirty, with a few grease marks here and there. Nothing too major. My car looks great! Thank you so much.
3/17/2017
Anje V. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
My engine overheated when I did some shopping this morning.
There are some scratches on the right door, which were not there when the car was brought in.
I carefully check for such things all the time.
3/17/2017
Delvis S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
From the phone calls, the emails, the personnel, to the "Kraftsmanship" in the details you will always be my number one choice. Thank you.
3/17/2017
Steve W. VERIFIED CUSTOMER
Vehicle Make : Toyota
After all these years they continue to provide superior service and workmanship.
3/17/2017
Victoria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You do wonderful work! My only suggestion is that you estimate long when you give a date that car will be ready. Helps people plan. You've fixed several cars of ours over the years and we get the feeling y'all are reluctant to tell us that good work takes time! Better to say 9 days and be ready in 8, than say 7 and ready in 8...yes? But we will be back and we always recommend you
3/15/2017
Karen B. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks awesome!
3/13/2017
Debby H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service, great job done on my truck, I appreciate the really good communication, I recommend you to everybody I know.
3/11/2017
Charlotte M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Glad to have side mirror replaced while I waited
3/9/2017
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The people are great, especially Ruben.
3/4/2017
David D. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Kraft's customer service and quality of workmanship is second to none. Kraft is the benchmark for all other auto-body repair shops.