Easy experience with the Kraft's Team getting my car repaired. Would recommend to a friend for sure.
10/13/2020
Debra D. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you for your expertise and making my car sooo nice. I always
Recommend Krafts to my friends and clients.
10/13/2020
Wayne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike did great. got it to me in as quick a time as possible and got married! Bumper looks good and truck was returned nice and clean. Hope I never get into another accident but if I do Kraft does quality work.
10/10/2020
Maria T. VERIFIED CUSTOMER
Vehicle Make : Honda
Chris was very helpful and has great customer service.
10/7/2020
Robert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very cooperative and considerate.
10/2/2020
Richard L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Initial estimate of $6,200 failed to identify an additional $3,500 in needed repairs -- and Nationwide wound up totaling the car. I drove in with a functional vehicle -- and with an accurate initial assessment I could have driven out with the same vehicle, and postponed the process to a more convenient time. I incurred unnecessary expense for a rental vehicle -- and it took a week to clarify the process. That said, your people were efficient in resolving and expediting issues with Nationwide.
10/2/2020
Amauri D. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Rueben was my primary contact at the shop. He was very professional and pleasant, explaining the process. The care was ready within 48 hours, very fast service.
9/25/2020
Kopong S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Non comment
9/19/2020
Pamela P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Please disregard the previous comment about the estimate- It was send, but I missed the email...
Thanks again
Pamarie with the veloster
6/16/2019
Donald S. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you Rubin!
2/26/2019
Ryland G. VERIFIED CUSTOMER
Vehicle Make : Honda
You all did great, thank you Ruben!
2/24/2019
William M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Susan at the front desk is especially friendly and explains things clearly. All staff is professional and friendly.
2/23/2019
Annabelle Q. VERIFIED CUSTOMER
Vehicle Make : Scion
Really appreciated the up to dates text and calls from shop on stats of my car.
2/23/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very helpful in a hard situation. Good communication.
2/23/2019
Al C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Satisfied in spades?????? love you guys! Your customer relation are excellent.
Reuben and Susan make me feel so very welcome.
Thank you for a job well done.
Al C
2/23/2019
Sydney W. VERIFIED CUSTOMER
Vehicle Make : Audi
Ruben and team are great!
2/16/2019
Emily T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great staff provided excellent service.
Rubin did his magic to assist processing
Of my claim and ensured the repair
Was done right and as quickly as possible.
2/14/2019
Brian B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Couldn’t be happier!! Thanks again
Brian
2/13/2019
Chris D. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have usedKraft auto body before .Originally it was recommended by USAA.We find Keats to be reliable, honest and a company that does excellent work and stands behind it.
2/8/2019
Cassandra E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service, thanks Mike. Work looks good!