I couldn't be happier with the work you all did to repair my car! From the minute I walked in the door to request an estimate to the moment I drove away in my sparkling clean vehicle, it wass smooth sailing. I went to four different locations requesting estimates and you all ****) made me feel comfortable 2) gave a very fair price for the work 3) explained how to secure a rental car while mine was being repaired 4) got the work done on time and 5) happily answered all my questions. Ruben and all the staff provided exceptional customer service. I wish every business did as good a job recognizing the importance of taking time with clients - I won't go anywhere else for work like this. I've told all my friends about you, too! Thanks for everything, you all are the best!
10/13/2021
Tosca L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone in your organization was a pleasure to work with. Thank you for making sure my car repairs were done correctly and delivered on time as promised
10/10/2021
Lois L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job done beautifully and in projected time.
9/24/2021
Jeannene R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication!!
9/16/2021
Debra L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work. The assessor went out of his way to ensure every scratch, dent and nick caused in the accident was taken care of.
9/10/2021
Margie B. VERIFIED CUSTOMER
Vehicle Make : Ford
always a good experience there. Really appreciated the referral to Dale at headlight restore her for Liz his car he did a great job.
9/6/2021
Scott H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service.
9/6/2021
Diane R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the thorough job! It is nice to have my car back.... looking like new! Thanks guys! Diane
9/4/2021
Alice T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ruben provided excellent customer service from start to finish. I really appreciated all the text updates to keep me in the loop. Because I am a Grandma Uber for my school age grandchildren, he had my car completed in 24 hours. So thoughtful. Communication was excellent. The body work was perfect. My car looked liked it drove off showroom floor. Your repair workers are skilled craftsman.
9/3/2021
Oscar D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I'm very happy with your work and I'm very satisfied with the results
9/2/2021
Christine G. VERIFIED CUSTOMER
Vehicle Make : Kia
Rueben was wonderful! He communicated with me all along the process and advocated for me with insurance. My car looks beautiful!
8/28/2021
Steve P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the work and how professional their staff are.
Ruben did an outstanding job explaining the work that needed to be done and kept us informed as the work on our car progressed.
Yes, they have another customer for life.
8/25/2021
Ed S. VERIFIED CUSTOMER
Vehicle Make : Ford
Always professional and courteous at Kraft's. Keep up the great work!
8/23/2021
Ellyce H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The interior part of the lift gate was not replaced properly. I need to bring it back in to be redone.
8/22/2021
Phyllis F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very polite and helpful with my car! Professional work done! Thanks!
8/12/2021
David B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent communication and thorough work. Excellent quality the first time.
8/11/2021
James Q. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Great work and completely satisfied.
8/6/2021
Betty J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Customer Service was excellent and my car looked perfect when I picked it up. Everyone was professional and competent and kept me informed about status.
Thank you.