Professional and friendly staff went the extra mile for us - touching up an additional area not included in estimate - for no extra cost. This will be our #**** go-to for any body work in the future!
10/16/2024
Arden O. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service, a pleasure working with your company.
10/15/2024
Janice D. VERIFIED CUSTOMER
Vehicle Make : Acura
You deliver as promised, explain things clearly and answer all my questions. I wait while my car is being repaired and you always estimate the time well. I appreciate the way you do business and would recommend you to others.
10/5/2024
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice to deal with an estblished business where customer service and quality workmanship are at the forefront. I am a return customer. Last visit was 1977. Ha Ha.
9/25/2024
David D. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
You guys exceed my expectations every time. Ruben is the company’s best asset. He knows the biz inside/out, gives realistic expectations, provides great customer service, and over delivers! Thank you to everyone at Krafts for working together to make great customer experiences every time. I highly recommend Kraft to everyone. I could not be more satisfied!
9/23/2024
John S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The estimate staff and the repair team are first class. Paint and body are meticulous.
9/23/2024
Harry L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beautiful service and job
9/23/2024
Misty R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You are all very friendly , I was especially happy with the customer service, thank you all so much, Ruben is the best ever What’s up?????
9/21/2024
Colin L. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate that you cleaned our car even for this small job
9/5/2024
Jenna W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
Honestly, I am not happy with the way I had to point out paint drip marks and globs of paint and a long, big paint skid mark on the bottom of the door in the area my car had the work done on and wait a extra 20 minutes when picking up my car for them to “fix” it in 20 minutes? Like how are you going to “fix” it in 20 minutes.There is also still a small scratch mark in the area that my car just got fixed and I don’t understand why because you guys just got $5,000 to fix it there should be no scratches in that vicinity. I wasn’t going to say anything because it’s small but honestly no I’m not satisfied with the work nor the customer service that Ashley gives. She has a rude attitude and she doesn’t seem very nice nor informative.
9/2/2024
Jacqui T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your business is exceptional. Staff was prompt, friendly, caring, and very helpful. Thank you.
8/31/2024
Richard A. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Keep up the good work
8/31/2024
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I was kept informed of the status of my car. Rueben handled all of the work expertly, informing me of what work needed to be done and the length of time required for the project. Kraft even had a driver take me home after I dropped off my car.
8/27/2024
Ron K. VERIFIED CUSTOMER
Vehicle Make : Ford
You well all Aces.
8/25/2024
Robert S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
My car has been restored to brand new condition. But mostly I was impressed with interacting with the staff. I didn't feel nervous about handing over my car.
8/24/2024
William S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very ptofessional and perfect repair!
8/20/2024
Colin P. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the outstanding follow through Brian did. Great job on all that was done. Ty
Colin
8/19/2024
Polly V. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Your service was excellent and your price was very fiar
7/30/2024
Susan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are the greatest! I have brought my car in several times for issues that have been fixed and payment has been refused. This time I needed the engine shield and liner replaced. Work was done quickly and competently, AND, what a nice surprise, I picked it up and they had washed it, cleaned it and even polished the tires! They are the best! (I wrote a great review in yelp and next door)