Beyond satisfied. Guys did a great job and made sure to do the little things!!
9/24/2021
Jim D. VERIFIED CUSTOMER
Vehicle Make : Saab
The problem has not been completely repaired yet.I was looking for parts that may not exist. I am going to return for a different solution.
9/20/2021
Simon U. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job on both cars
9/11/2021
William O. VERIFIED CUSTOMER
Vehicle Make : Ford
Always excellent work. I have been using their services for 20+ years.
8/2/2021
Henry H. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys are the absolute best!!!
7/11/2021
Edward M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Price was high, but work was done in a short amount of time.
7/11/2021
Dani H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great and is driving well.
7/2/2021
Tyler H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I dropped my vehicle off for repairs, the frame was bent and the passenger front wheel was too far back in the wheel opening (negative caster). The steering wheel was straight and the steering linkage was adjusted to nearly even side to side. The vehicle had a hard pull to the right that increased under acceleration.
When I received my vehicle back the wheel is still not centered in the wheel opening, the welds on the bracket that was repaired are horrible and will have to be ground down and re-welded, and the steering wheel was not held on center when the front suspension was reassembled. The rear suspension was not adjusted during the alignment and the new alignment hardware was not installed as was requested.
The vehicle does drive straight but with a slight pull, and the passenger front wheel is more centered in the wheel opening than before. However I do not feel that I received the level of service comencerate with the price. I will have to do additional repairs to fix problems created by your shop.
6/21/2021
Steven V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied
6/20/2021
Cathy G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excel always does beautiful work, no hassle, works with insurance company, and good communication from Marvin.
5/29/2021
Diana P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service! Thanks for being A+ on customer satisfaction
5/14/2021
Heidi B. VERIFIED CUSTOMER
Vehicle Make : BMW
Another great job and service, Thanks!
5/9/2021
Dorthy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked the explanation with cardboard model and how to look for tyrewear on my Toyota No one takes the time to show this to the customer any more I was impressed by this service
4/25/2021
Syed Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service experience. Marvin is a great guy.
4/17/2021
Jim D. VERIFIED CUSTOMER
Vehicle Make : Saab
The results were good. The price was fair. A flex-socket was left on the adjusting nut. Marvin said that he was going to call me back. Maybe he is still researching other problem. I haven't heard from him.
3/24/2021
Maria S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team did an “Excellent Job” on my repairs but also the customer service is beyond my expectations.
Thank you for a GREAT JOB
3/8/2021
Steve S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service that I received from Excel was not just good, but great! They made some major repairs to the front end of my vehicle at a reasonable price, and did a fantastic job. I live several miles away from the shop where the repairs were made, and they made sure that we were able to travel home safely and on time. I am very grateful for their kindness and service!
3/5/2021
Robert W. VERIFIED CUSTOMER
Vehicle Make : Mercedes-Benz
car has been in shop
since i picked it up from you. Got it back today. Cost was just over $1100. About $&00 should be reimbursed to me by you. Ruined left rear tire and repair of left front fender liner
2/20/2021
Kathy L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service! Repair was flawless. Super car wash as well.