Kyle went above and beyond normal service levels. You have an incredible employee who cares, is responsive, listens to the customer, and delivers a remarkable experience. He texted me twice a day, called me to give me progress reports etc. I can only hope you will reward his hard work and ethics. This type of service does not exist in the US anymore! Thank you and I have already begun telling people about my experience. Including the gentleman who hit my car. He was as happy as I with the quality and delivery. KUDOS Wilburn Auto
Lisa C
3/5/2016
Bob H. VERIFIED CUSTOMER
Vehicle Make : Mercury
The car looked really good when I picked it up; however, after checking it over at
home I noticed that the lower left fender panel was a loose and the paint was not smooth. I'll call you tomorrow to look at it.
Bob H
3/5/2016
Tara H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing customer service!!! Thank you so much!
3/4/2016
Kris L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good job
3/4/2016
Quennetta K. VERIFIED CUSTOMER
Vehicle Make : Honda
I truly enjoyed my service with ABRA auto body & glass. I have used this company before & was highly satisfied.I will definitely refer others to ABRA. Job well done & I was highly satisfied with the daily updates on the progress of my vehicle.
3/3/2016
Kristen F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was friendly,informative, and very helpful through the whole process.
3/3/2016
Gerard C. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Everyone I dealt with was great, you got me into the schedule quickly, did a great job on the car, and Sven dropped it at my house. Could not be better. Well done.
3/3/2016
Joseph D. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone from beginning to end we're very helpful Shane got me in the door and Mitch kept me informed during the whole process I would recommend you guys, thanks
2/27/2016
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you for your customer service and keeping me inform on the progress of the repair on my car
2/27/2016
Tom L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You are the best in all areas of the service industry
2/27/2016
Tony N. VERIFIED CUSTOMER
Vehicle Make : Ford
Kyle did a great job keeping me informed on the status.
2/27/2016
Randy P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kyle Bates was terrific. He called me three times to update me. All was done well.
The Tahoe was cleaner than when I dropped it off.
I will recommend ABra to everyone I know you!
Randy P
2/26/2016
Stephen K. VERIFIED CUSTOMER
Vehicle Make : Ford
ABRA started with a 2500 estimate and ended with a 7000 repair bill. Either the estimate was incompetent or ABRA was dishonest. I work at Continental Tire HQ and we lease our vehicles nationally through LeasePlan. We are looking into our options to correct this issue. At this point, I would strongly discourage anyone from using ABRA or Wilburn. Integrity is questionable.
Stephen K
2/25/2016
Megan S. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys are awesome! 10s across the board. I have had several repairs here and every time I am very impressed with the level of professionalism and the work ABRA does. Kyle always kept me updated on the status of my car and everyone is very pleasant. Thanks again!
2/23/2016
Clay R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked the text updates. Not too much not too little, just right
2/20/2016
Lynn S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great! Mitch did a great job keeping me informed.
Lynne
2/17/2016
Latarsha H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The team was awesome and understand the difference between "customer service" and "customer purpose". Thank you!
2/15/2016
Andrea S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Team staff was very friendly and professional. They kept me updated about my vehicle periodically, overall I'm satisfied with the worked they done.
2/13/2016
David N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kyle, my service coordinator, kept me abreast of the repair status with regular and detailed updates. His level of service and professionalism was exemplary.