Courteous Professional Staff Performing Superior Workmanship. Thank you for a job well done! - Charles N
10/23/2014
Henry R. VERIFIED CUSTOMER
Vehicle Make : BMW
Head rests are not flush and coming out again, navigation system is not working
9/19/2014
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Ford
Though the repair took longer than expected, communication and customer service was fantastic. Thank you.
8/21/2014
Amy F. VERIFIED CUSTOMER
Vehicle Make : Audi
Still in the parking lot waiting for my car.
8/2/2014
William T. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys were fantastic. Loved the updates and involvement in the whole process. I will recommend you to anyone I can. Thanks so much.
6/10/2014
Susan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
double the quoted time for repairs to be done, then had to take it back(same day) to complete repairs
5/22/2014
David D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took longer than estimated.
12/21/2013
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Ford
Natlie was awesome and the work was top notch!
10/1/2013
Hugh A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Repairs took substantially longer than expected but updates were frequent.
7/17/2013
Catherine R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
A all the way, from the front desk to the service department. Very happy, would recommend New Look without reservation.
7/2/2013
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The The front body of my car looks fantastic. My only concern is the car idles very rough and the steering wheel vibrates, which neither happened before the accident. i spoke with an employee and I will be in on Monday after 1pm
5/5/2013
Toni T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Got two estimates because I wanted some extra work done. Even though yours was a little higher I went with you because you were willing to do the extra touch up at no additional cost and it DID NOT get done. Also, there was a big scratch on the opposite side of the truck that was not there when we left it. Now I have to take it somewhere else to get the scratch fixed. Husband was not happy at all and he said that he will not refere you to any of the men he works with (Timet)
1/27/2013
John E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Completed prior to expected completion date, made everything easy.
1/26/2013
Jo Ann. VERIFIED CUSTOMER
Vehicle Make : Honda
The only disappointment I had was due to my insurance company taking 10 days to even look at the car, but once it got to New Look, they were great--kept me updated on the progress all the time. Everyone very courteous and customer focused. Shop was immaculate and my car looked like a brand new car!
I will definitely recommend them to anyone needing a body shop.